Privacy & Data Protection Policy
Privacy at a Glance
- We collect only the information necessary to provide and improve our services
- We do not sell or rent your personal data
- We protect your data using encryption, access controls, and security measures
- You have the right to access, update, or request deletion of your data
Introduction
Ferrum Technology Services is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information when you interact with our website and services.
Ferrum Technology Services acts as the Data Controller for information collected through this website.
Information We Collect
We collect information in the following ways:
Information You Provide
- Name, email address, company or business name, phone number
- Information submitted through forms, inquiries, or support requests
Technical Information
- IP address
- Browser type and version
- Device and system information
Usage Data
- Pages visited
- Frequency of visits
- Interaction with website features
How We Use Your Information
We use your information to:
- Provide and support our services
- Respond to inquiries and requests
- Improve website performance and user experience
- Communicate relevant updates, services, or offerings
- Maintain security and prevent unauthorized activity
What We Don’t Do With Your Data
- We do not sell or rent your personal data
- We do not share your data beyond what is necessary to deliver our services
- We do not use your data for unauthorized purposes
Who We Share Data With
We only share data when necessary to operate our services, including:
- Ferrum employees (sales, support, administration)
- Hosting and infrastructure providers
- Approved third-party contractors (e.g., development, marketing)
All third parties are required to protect your data and operate under confidentiality agreements.
How We Protect Your Data
We implement multiple layers of security, including:
- Access controls and role-based permissions
- Encryption of data in transit (SSL)
- Secure administrative access
- Security software and monitoring systems
- Internal IT security practices (firewalls, controlled access)
Data Retention
We retain personal data only as long as necessary to:
- Provide services
- Meet legal and regulatory requirements
- Resolve disputes and enforce agreements
When data is no longer required, it is securely deleted.
Your Rights
You have the right to:
- Access the data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent at any time
- Request transfer of your data to another provider
- Object to certain data processing activities
To exercise your rights, contact us using the details below.
Cookies & Tracking Technologies
Our website uses cookies and similar technologies to:
- Improve website functionality
- Analyze usage and performance
- Enhance user experience
You can control or disable cookies through your browser settings.
Third-Party Services
We may use third-party services such as:
- Google Analytics
- Cloudflare (CDN)
- Social media platforms
These services may collect technical data in accordance with their own privacy policies.
Data Transfers
Data collected through our services may be stored and processed in the United States. By using our services, you consent to this transfer.
Children’s Privacy
We do not knowingly collect personal data from individuals under 18 without parental consent. If such data is identified, it will be removed.
Policy Updates
We may update this policy from time to time. Updates will be posted on this page.
Contact Information
If you have questions or requests regarding your data:
Phone: 1-866-572-3282
Email: help@ferrumit.com
Business Location: Illinois, United States