Our Services

At Ferrum, our services are the building blocks behind each of our core solutions. They’re designed to remove friction, boost productivity, and keep your business running at its best — wherever and however you work. 

Each service below supports one or more of our five core solutions:

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Help Desk

Supports: Managed IT, Co-Managed IT

Responsive, people-first support for day-to-day technical issues. CST-based flexible hours to match your operations.

Business Continuity

Supports: Managed IT, Cloud Infrastructure

Resilience built in — so your business stays online, secure, and recoverable during disruptions.

  • Data backup and recovery
  • Disaster recovery planning
  • Internet and communications failover
  • Compliance with business continuity standards
  • Local encryption and minimal downtime
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Managed Compliance 

Supports: Managed Security, Managed IT

Meet the requirements of industry regulations like PCI, HIPAA, and SOC 2. We help you stay compliant, reduce risk, and always be audit ready. 

AI Consulting & Development

Supports: Managed IT, Co-Managed IT, Software Development
 
Tap into AI to solve problems, streamline operations, and automate what slows you down

  • In-house web and application development
  • Custom integrations with your current systems
  • Identification of workflow gaps and improvement opportunities
  • Strategic development of smart tools and automation 
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Software Applications & Development

Supports: Managed IT, Cloud Infrastructure, Software Development
 
Build smarter digital tools that reduce friction and empower your people to do more, faster.

  • AI-integrated workflows
  • Custom-built business platforms
  • User-friendly, productivity-driven applications

Core Solutions

We go above and beyond traditional IT support by delivering end-to-end strategies that help you scale, simplify, and run more efficiently. Our five core solutions are designed to create lasting value—not just through services, but through real business results. 

Industries We Serve

At Ferrum, we specialize in securing and supporting three high-trust industries—each with unique challenges, risks, and compliance needs.

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From solo practitioners to specialty clinics and hospitals, we secure your tech so you can focus on patient care.
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We keep IT running smoothly for vet clinics, grooming salons, pet retail stores, and boarding facilities—so you can focus on keeping tails wagging.
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Critical infrastructure needs critical protection. We serve sectors where downtime, data loss, or breaches mean legal, financial, or public safety risks.
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Feedback That Drives Us Forward

How We Work

At Ferrum, we don’t just deliver services — we build partnerships rooted in trust, clarity, and results. Here’s what sets the experience apart:

How Strong Is Your IT?

See what’s working. Uncover gaps and find smarter ways to strengthen your IT.

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