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Ferrum Technology Services has been serving the Elgin area since 2007, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Organized Teams are Better at Collaboration

Organized Teams are Better at Collaboration

If your business could make money based on its process, you’d never need to worry about results. Unfortunately, things don’t work that way. You need to bring a product or service to market and sell it in order to make enough revenue to continue doing business. With the results-based nature of things, it becomes essential for the good of your company that you optimize your team’s ability to get things done. Today, we’ll talk a little bit about how collaboration gets better when your team is organized. 

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4 Ways to Develop Camaraderie for Your Remote Workers

4 Ways to Develop Camaraderie for Your Remote Workers

A lot of people are still working remotely these days, and while those who work in the office might look at remote workers with envy, it’s not all sunshine and rainbows for the remote worker. One of the things that remote employees miss most about the office environment is developing relationships and camaraderie with their coworkers. To help lessen this impact and to make your remote employees feel like they are still a part of the team, here are four ways you can still develop camaraderie with your remote employees.

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Collaboration In Remote Teams Can Be Tricky

Collaboration In Remote Teams Can Be Tricky

More people are consistently working remotely now than before the pandemic, and while many businesses have been able to make it work, some continue to struggle. Workers that were moved out of the brick and mortar office to their homes at the beginning of the pandemic aren’t all looking forward to going back. If your business is considering a sustained remote or hybrid workplace strategy, having a team that can successfully collaborate from where they work is essential. This month we thought we would take a look at three problems businesses with remote workers could experience and the solutions for those challenges.

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Worker Collaboration and the Communication Solutions Behind It

Worker Collaboration and the Communication Solutions Behind It

Successful relationships are built on shared understanding. It often demands some give-and-take and solid leadership. Today’s business is operating in very uncertain times and often needs to do more with less. One way they’ve been able to get through this period is by setting aside antiquated communication procedures and using technology to make up any deficits they may have to overcome. This month, we wanted to take a look at how businesses are utilizing technology to accomplish this. 

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Different Communication Applications to Assist Your Work Processes

Different Communication Applications to Assist Your Work Processes

Collaboration is an important capability for your team to share, particularly with the recent upsurge in remote work. Fortunately, many of today’s solutions are designed to facilitate this critical collaboration. Let’s review some of the tools available to your business that can help support its operations.

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3 Reasons Companies Continue to Fail at Collaboration

3 Reasons Companies Continue to Fail at Collaboration

For the modern business, collaboration has to be one of the priority aims. It can cut costs, produce better products and services, and can help a company provide great customer service.  Some companies just haven’t figured out how to do it yet. Today, we will take a look at three reasons why your business  continues to fail at collaboration.

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Tip of the Week: Three Ways to Make All Meetings Better

Tip of the Week: Three Ways to Make All Meetings Better

Remote collaboration, especially online meetings, have recently surged in popularity amongst businesses. However, as this has happened, many new adopters have gotten the impression that they just can’t accomplish as much as they could otherwise. To help readjust this perspective, we wanted to share a few productivity tips to apply to your next remote (or even in-person) meeting.

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Essential Hardware for the Pandemic

Essential Hardware for the Pandemic

With the COVID-19 pandemic over a half a year old now, people have been pretty resilient and found their footing after the shock of being sent home from work early in March. Many people have actually returned to work, joining millions of essential workers that worked through the government-mandated shut down periods. There are millions of others, however, who are still working from home, as their businesses try to keep operations running smoothly with a remote workforce. 

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Remote Collaboration Depends on Good Conferencing Practices

Remote Collaboration Depends on Good Conferencing Practices

Like many other businesses, COVID-19 has foiled the big plans you had for 2020, but it has presented a different set of opportunities. Many businesses had deliberately avoided providing remote work opportunities for their employees, mostly out of the fear that their teams would become inefficient, less productive, and present management and security challenges. Now, after a few months with little choice but to suddenly embrace it, the major challenges are actually delivering the resources your nelly remote workforce needs to produce results in line with expectations.

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Tip of the Week: Improve Your Management of Remote Workers

Tip of the Week: Improve Your Management of Remote Workers

For the past few months, a much larger percentage of people have been working from home. This remote workforce has proven to be much more effective than many would have thought, but some companies haven’t had the success getting the production out of their remote workers that others have. Today, we present three tips that will help you get the most out of your remote workforce.

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Addressing the Toughest Challenge in Remote Conferencing

Addressing the Toughest Challenge in Remote Conferencing

Video conferencing is a crucial technology for businesses, especially now. Although, while it has the benefits of accessibility, it certainly is a different animal than your run-of-the-mill in-person meeting… as due to this, it has a challenge that an in-person meeting does not. Let’s go over what this challenge is, and how to overcome it.

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Tip of the Week: Collaborate Better

Tip of the Week: Collaborate Better

Today’s businesses are more dependent on collaboration than ever before, and that’s without even taking the current social climate into consideration. However, accounting for these considerations, it seemed appropriate that we shared a few tips to help increase your collaborative capabilities while your team is working remotely.

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Collaboration Tools that Can Help Your Control Costs

Collaboration Tools that Can Help Your Control Costs

Most business owners are looking for a way to cut their costs. One way that many firms can see some cost reduction is to increase productivity through solid collaboration. Today, there are many digital tools designed to get more eyes on a project, but they may not completely fit your strategy. Let’s look at some strategies that are used to promote collaboration, and some tools that can fuel it.

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What Makes VoIP So Different?

What Makes VoIP So Different?

The differences between VoIP and the traditional method behind telephone services are pronounced enough that comparing them isn’t so much a consideration of one team versus the other—VoIP is in another league, practically an entirely different sport. Let’s go over what makes VoIP (Voice over Internet Protocol) so different, and how this offers greater benefits to businesses.

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Common Questions for Working Remotely

Common Questions for Working Remotely

The COVID-19 pandemic has slowed the world down for some time, shutting down nonessential businesses until conditions are controlled well enough for their employees to return to work. In the interim, many businesses have largely shifted to remote operations in as many processes as they can. Many still have questions about remote operations, so we’ve done our best to answer them.

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The Different Types of Cloud Collaboration Tools

The Different Types of Cloud Collaboration Tools

Collaboration has always played a critical role in a business’ success, which is one of the biggest benefits that the cloud offers. Since cloud technology has suddenly become even more important for a business--especially in terms of business connectivity as more people are displaced from the office by the COVID-19 pandemic--we felt that it was an appropriate time to address just how many different kinds of communication tools are available through the cloud.

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Business Is Faster and Easier with File Sync and Share

Business Is Faster and Easier with File Sync and Share

Each day, the news surrounding the Coronavirus pandemic gets closer and closer to home, and with new restrictions being levied each day, businesses are some of the hardest hit organizations. Today, we will discuss how file sync and sharing platforms can help your business immensely as this situation plays out.

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Collaboration Is a Big Deal for Businesses

Collaboration Is a Big Deal for Businesses

“Un pour tous, tous pour un,” was made famous by Alexandré Dumas’ The Three Musketeers. The collaboration of the Musketeers: Athos, Aramis, Porthos with the brave and clever D'Artagnan makes for great fiction, but for the average business, the act of working together for a single goal possible is less heroic, but still mandatory. Let’s take a look at modern collaboration.

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Tip of the Week: Limiting OneDrive Sharing

Tip of the Week: Limiting OneDrive Sharing

Statistically speaking, there’s a pretty good chance that you use Microsoft Office 365 in your business, which means you can use OneDrive, Microsoft’s contribution to cloud-based storage and collaboration. If this is how your users work productively, they are probably already familiar with how they can share these documents - but what if there are some things you don’t want freely shared around? Today, we’re going over how you can restrict OneDrive sharing capabilities.

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Collaboration Tools You Can Integrate Easily

Collaboration Tools You Can Integrate Easily

Integrating collaboration tools ensures your team has the correct solutions to complete a project. Enabling these tools allows your business to put the co-op, in cooperation. Today, we will talk about how collaboration tools can be implemented, along with the benefits they bring.

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