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Ferrum Technology Services has been serving the Elgin area since 2007, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Tip of the Week: Slack Shortcuts

Tip of the Week: Slack Shortcuts

The modern workforce depends on collaboration, which is one reason why solutions like Slack have taken off in recent years. Another reason for this is that it’s very user-friendly with many shortcuts built right into the interface. Here are just a few of these shortcuts that can save your business time during the workday.

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Collaboration Tools Help Boost Productivity

Collaboration Tools Help Boost Productivity

The expectations set forth by businesses might seem impossible until you consider that collaboration has enabled more productivity than ever seen before. Modern collaboration tools have the capability to completely change the way your organization approaches certain tasks. With the right collaboration tools, you can overcome just about any obstacle, including geographic distance and many others.

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Tip of the Week: How to Successfully Collaborate

Tip of the Week: How to Successfully Collaborate

Collaboration is, in many ways, one of the most important parts of running a business. The issue is that you need to ensure your entire team is prepared to participate and work towards the same goal. This week we want to emphasize the importance of collaboration, and to that end we have provided six simple steps to better collaboration.

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Tip of the Week: Collaborate Better and See Better Results

Tip of the Week: Collaborate Better and See Better Results

Collaboration is an important part of nearly every business. If there were no collaborative strategy, every task within the business would be delegated to a single person with a limited scope and mindset, placing a cap on both the task’s potential and the business’ potential.

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Defining the Different Types of Collaboration

Defining the Different Types of Collaboration

Collaboration is critical to the success of businesses both big and small, from the newest of startups to the grandest of enterprises. It’s true that there are very few businesses that are successful without collaboration, yet on an organizational level, there is a lot to consider when planning it out. It’s time to take a close look at what collaboration means for businesses, as well as how it can be leveraged in just about any form.

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New Collaboration Apps Building Better Businesses

New Collaboration Apps Building Better Businesses

Collaboration fuels business more than ever before. Now there are software titles dedicated to promote the highest degrees of collaboration possible, while also giving users the access to the tools they need to stay productive. Today, we will look at collaboration apps to give you an idea whether or not they are right for your business.

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The Modern Business is a Collaborative Business

The Modern Business is a Collaborative Business

Unless your business is a sole proprietorship, chances are you rely on employees in order to keep operations going. Your team needs to work together to make this happen as efficiently as possible, and a common goal helps motivate them toward this end. You can use collaboration technology to help your team do their jobs more effectively. This can have far-reaching benefits for both the performance of your employees and business operations in general.

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Tip of the Week: Collaboration in Microsoft Office 365

Tip of the Week: Collaboration in Microsoft Office 365

Microsoft Office 365 might look like Microsoft Office, but it has many other features that allow you to make your documents and services more accessible and collaborative than the standard desktop application would. This week’s tip is dedicated to helping you get the most out of the features of Office 365--particularly in regard to Microsoft Word.

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How Are Your Protecting Your Collaborative Data?

How Are Your Protecting Your Collaborative Data?

As the cloud has increased in popularity, companies have moved a lot of their computing off of their local networks to cloud-hosted environments. Because of this trend, it’s become an extremely popular choice for data backup and disaster recovery solutions. In fact, it’s the preferred use of cloud-hosted systems, but unless you know why these types of environments are great for data backup and disaster recovery, you might not realize its full potential for backup and collaboration.

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New Communications Solutions to Move Your Business Forward

New Communications Solutions to Move Your Business Forward

As a business owner, it’s your responsibility to keep an eye on how your staff communicates. Email and telephone have long been staples in this regard, and these solutions come packed with features like file storage and instant messaging. With more organizations taking their businesses on the go, these businesses are trying to take advantage of applications with the ability to integrate with their real-time messaging apps. Enter: Slack and Microsoft Teams, two solutions that hope to change the way business communications work.

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Improving the Workplace Environment Through Games

Improving the Workplace Environment Through Games

A common misconception is that a workplace can’t be fun because it’s… well, work. This isn’t true, however, as there is considerable value that can come from implementing games in the workplace. Here are some of the more likely ways that your organization can benefit from some lighthearted fun in the office.

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3 Business Communication Standbys

3 Business Communication Standbys

Communication is one of the most important parts of running a business, and if you’re not communicating properly, it could spell trouble for your organization. Projects could be delayed and could ultimately cost your organization more money than they’re worth. Thankfully, technology makes communication better, easier, and more efficient. Here are some of the ways that the best communication technologies can improve the way your organization functions.

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Facebook, Gmail, and Slack are Becoming More Collaborative

Facebook, Gmail, and Slack are Becoming More Collaborative

In the modern business setting, collaboration drives productivity. As a result, many software developers are producing software with collaboration in mind. Since these developers are all in competition with each other for market share, they are typically trying to build on more advanced features to outmaneuver the other companies. Some of the biggest names in the industry have recently updated their products to make collaboration a priority. This week we’ll take a look at updates made to Facebook Workplace, Gmail, and Slack.

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10 Ingredients To A Winning UCC Strategy

10 Ingredients To A Winning UCC Strategy

There is one thing that superior customer service, employee satisfaction, and overall productivity have in common: Communication. It’s the backbone of any company’s structure. With so much technology developed to improve the way humans interact with one another, businesses have begun to use technology to achieve a level of customer satisfaction and understanding that has never been reached before.

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Employees at Each Other’s Throats? Try These Team-Building Exercises

Employees at Each Other’s Throats? Try These Team-Building Exercises

How do you refer to your group of employees? If you’re like most businesses, you call your employees your ‘team.’ This only makes sense, as a team is meant to work together toward a common goal. But what if your team isn’t acting very much like one?

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4 Ways Businesses Can Find Value in the Cloud

4 Ways Businesses Can Find Value in the Cloud

You might be surprised to learn how much the cloud can change the way you do business. What follows are some of the most valuable ways your business can leverage the cloud.

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Don’t Sleep on These 4 Game-Changing Technologies

Don’t Sleep on These 4 Game-Changing Technologies

Your business has always used technology as a way to move forward and differentiate itself from other businesses, but you can’t take full advantage of the benefits that technology brings if you don’t take a chance with new devices. Here are four new technologies that may have exactly what you need to make a significant improvement in your business operations.

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Tip of the Week: 5 Tricks to Building a Collaborative Office

Tip of the Week: 5 Tricks to Building a Collaborative Office

Collaboration can present a great many benefits for the modern business. With technological innovations making it simpler than ever to cooperate, today’s business owners and executives need to know how to leverage these technologies into greater organizational efficiency. For this week’s tip, we give you five points of emphasis every manager has to understand in order to make new collaborative technology work for your business.

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6 Reasons Working from Home Isn’t Ideal

b2ap3_thumbnail_distractions_at_home_400.jpgIf you asked any of your employees whether they would prefer to work at home or in the office, we think it’s a safe bet that they would answer “at home.” Working remotely has several well-known benefits, including less commuting expenses, spare office space, and increased employee satisfaction. Despite these advantages, many employers are hesitant to let their staff work from home. Why is this the case?

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Hoteling Your Office to Get Maximum Collaboration Out of Your Team

b2ap3_thumbnail_hoteling_is_the_new_trend_400.jpgAs technology continues to improve, workers are able to be more efficient and do more with less. In the name of efficiency, new technology changes things, including the office layout. "Hoteling" is the latest office trend in workplace efficiency, and with the right technology, you can organize your office in this new way and gain maximum collaboration out of your team!

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