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Ferrum Technology Services has been serving the Elgin area since 2007, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Switchvox Roundup: Enable or Disable Voicemail

Digium SwitchVox

We are frequently asked “How do I set up a phone using Switchvox that does not have a voicemail box?” This is a really easy process if you know where to go. So, I figured I'd help everyone out and show you a trick or two.

digiumswitchvoxpermissionsWhen creating an extension, the “Permissions” tab is where you enable and disable individual features for that specific extension. There you will see a number of different permissions options such as Call Rules, PBX Features, Ring Tones, etc.

Click on the “Use Voicemail Features” category and you will see a slider option titled “Can Use Voicemail Box”. Change the slider from “YES” (the default) to “NO” and you are all set. But what if you already created the extension you ask? Don’t worry, you can change this setting at any time by going to Setup > Extensions > Manage > Find the extension you want to change and then press the pencil to edit. Then you will see the Permissions tab that you need to disable the voicemail box.

For a personalized Digium Switchvox quote or to ask us a question, please contact Ferrum Technology Services or call us at (847) 697-3282.

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Thursday, 21 November 2024

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