security-lock-wide-central

Help Desk

Our IT Help Desk provides responsive, business-focused technical support for resolving day-to-day IT issues quickly and efficiently. A fully managed remote IT support solution for growing teams and businesses, designed to keep your operations running smoothly with CST-based flexibility.

0%

Support tools lift productivity

The right IT support system directly improves team efficiency.

0%

Tickets resolved remotely

Remote troubleshooting enables faster, scalable support.

0%

Prefer self-service

Help desks must empower users with knowledge bases and automation.

Core Solutions

We go above and beyond traditional IT support by delivering end-to-end strategies that help you scale, simplify, and run more efficiently. Our five core solutions are designed to create lasting value—not just through services, but through real business results. 

Industries We Serve

At Ferrum, we specialize in securing and supporting three high-trust industries—each with unique challenges, risks, and compliance needs.

HealthcareIcon of person with cross badge
From solo practitioners to specialty clinics and hospitals, we secure your tech so you can focus on patient care.
Learn More
Petsicon of cat and dog
We keep IT running smoothly for vet clinics, grooming salons, pet retail stores, and boarding facilities—so you can focus on keeping tails wagging.
Learn More
Cannabisicon of cannabis plant
Critical infrastructure needs critical protection. We serve sectors where downtime, data loss, or breaches mean legal, financial, or public safety risks.
Learn More
Code background

Partner Vendors

Feedback That Drives Us Forward

How Strong Is Your IT?

See what’s working. Uncover gaps and find smarter ways to strengthen your IT.

Code background