Ferrum Technology Services Blog

Most businesses rely on email in at least some capacity. Nowadays, organizations often choose to outsource the management of their email servers, including their hosting, to other organizations, most notably cloud providers for ease of use. Here are some of the benefits that you can gain from switching your in-house email management to a cloud-based email server.

Back in 1995, scammers pulled the first phishing attack. They took the identity of AOL employees and requested the billing information of users through instant messaging. More sophisticated phishing attempts have evolved over the years, culminating in the commonly-seen email phishing attack, which tricks users into handing over personal or sensitive information. Phishing attacks can be seen through, so we’ll show you how you can identify threats before they become a problem.

As a small business grows and takes on more employees and adds more departments, one aspect that becomes increasingly difficult to manage is email. Essentially, you go from using a handful of email addresses to managing dozens of accounts. If it feels like you’re losing control of your company’s email situation, then you’ll want to implement the following email solutions.

Email may be crucial to the functionality of your business, but at times it can seem like your inbox is far beyond your control. You might find yourself throwing away hours on end just to clean up the pile of unread messages in your inbox. Thankfully, with a bit of effort, you too can free yourself from an overburdened inbox.

As the world of technology grows increasingly mobile, emojis are appearing in the most unlikely of places, like business communications. Even though emojis may seem rather cute and innocent, their use by employees may cause more problems than they’re worth. :-O

We’ve all been in a situation where we’re watching our inbox waiting for someone to send an email back. However, you might be limiting your own success by making your emails be too long, too wordy, or even too brief. According to a study by Boomerang, there are several ways to make your emails more viewer-friendly, and it all starts by analyzing what you’re currently doing with your outbound communications.

Even though Google would prefer it if everyone switched over to Gmail as their primary email client, this simply isn’t going to happen. Many businesses are set in their ways, and would prefer to use Microsoft Outlook. Other users might still be in the days of Yahoo Mail for their personal email account. It’s to the users of other email clients that Gmailify is targeted.

In 2015, there was an incredible amount of information stolen from organizations all over the world. From healthcare companies to government institutions, nobody was safe from the endless onslaught of hacking attacks. Now, in the wake of these hackers’ destruction, it seems that most of the incidents in question exposed passwords and email address; important credentials that put many users’ security in jeopardy.

Have you ever spent time writing an email to somebody that you haven’t emailed before, hit send, and then wondered if the email address is even valid? For the active email user, this is an all-too-common scenario. How can you know for sure if an email address is valid before sinking time into writing a message?

Have you ever been the target of an email spoofer? This can be a difficult question to answer, especially if you don’t know what you’re looking for. Email spoofing can appear to be from legitimate sources, but the most important indicator is if the message looks like spam or fishy in general. If you ever receive a message like this, you might wonder why your spam filter didn’t catch such an obvious trap.

A modern business needs to keep up with the latest technology solutions, and communications are no different. Believe it or not, though, many organizations have yet to commit to a comprehensive unified communications strategy that encompasses their entire network. It’s more important today than ever before to maintain a professional grip on your communications technology, including how your organization approaches both internal and external communications.

Email is a communication solution that clearly shows its age, but it’s still a vital component of the modern office. Despite your best efforts to find a better way to communicate, email is a staple that’s proving to be difficult, if not impossible, to adequately replace. Therefore, it makes the most sense to make using email as painless as possible. Here’s how it’s done.

If your business uses Gmail as its preferred email client, then you know that it’s a great way to keep communications running smoothly. Sometimes, however, a message might fall through the cracks, and you’ll need to locate it in order to acquire certain information. Gmail has made it easy to locate lost messages with their search feature.

If you’ve been a computer user for some time, there is a distinct possibility that you have more than one email account. At the very least you have your home address, and it’s increasingly likely that your college, your place of employment, your ISP, or some other organization has issued some sort of email address. There is now a way to combine these accounts into a single email address of your choice.

One nail-biting aspect about email is that you’re never sure if the person you sent your message to has actually opened it and read it. This is especially the case if it’s an important message. When you don’t hear back as quickly as you’d like, you then begin to doubt if the message was ever even received, which could lead to unnecessarily contacting them by different means. This only looks desperate. To calm your nerves, there’s an extension for Chrome that tracks details like this for Gmail.

For many businesses, few parts of a network’s infrastructure are as important as the email management system. It’s a pain point for most businesses, but so many of them don’t understand how best to protect their network from the threats that come through the email medium. What kind of threats should you expect to see, and how can you best protect your business from them?

What’s the point of archiving company emails? After all, it takes up a significant amount of storage space that might be used for other, more important information. Maybe it’s because you’re forced to do so by some regulation, but there are other reasons that archiving your email is a good thing. Whatever the reason, you’ve made the right choice by archiving your email.

One of the best reasons to use Microsoft Outlook is the little-known Quick Steps feature. With Quick Steps, you can apply multiple actions at the same time to your email messages. Users that feel bogged down by their inbox will especially appreciate this email management tool.

We’re all hooked on our email. It has revolutionized the way businesses communicate, and in many cases, it can be a major distraction. If you’re a small business trying to manage your own Exchange server, you’re probably aware of how much a headache email can be. Do you really have time to host and manage your own email solution?

Ever since the world adopted the Internet, email has been a part of the picture. Initially, email seemed like a dynamic tool compared to faxes and metered mail, but now, the average worker despises their email inbox for its unreasonable demands on their time and its hindrance to productivity. Are there any options that can replace email in the workplace?