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Ferrum Technology Services Blog

Ferrum Technology Services has been serving the Elgin area since 2007, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

The Tale of Krampus and the Cyberattack

The Tale of Krampus and the Cyberattack

Most people are familiar with Santa Claus, the jolly gift-giver who delivers presents to all the children who have kept the Christmas spirit in their hearts all year. Lately, many people have also become aware of Krampus, Santa’s dark shadow who—as the legend goes—takes a similar trip to visit the naughty children and turn the worst into a midnight snack.

However, one has to wonder: what about all the adults who might also be naughty?

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Technology is Making Holidays Happier

Technology is Making Holidays Happier

In our rapidly evolving society, very few things are as they once were. One thing that feels a lot similar to the past is the Christmas holiday. Sure, it’s more commercialized than ever, but by-in-large many of our holiday traditions stay the same. People make a point to get together and exchange gifts and eat too much; and they tend to do this every year. 

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World Password Day Presents an Opportunity to Improve Your Security

World Password Day Presents an Opportunity to Improve Your Security

World Password Day is indeed a thing, and it’s a thing to celebrate in the world of business technology, as it celebrates password awareness and advocates account security in a time when cybersecurity has never been more important. To help you observe World Password Day, we want to go over why passwords are important and why you need to take password security seriously.

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Reviewing the Purpose of World Backup Day

Reviewing the Purpose of World Backup Day

Did you happen to miss World Backup Day last week? If so, it’s not the end of the world; March 31st might only come along once a year, but every day can be considered World Backup Day if it means you are focusing on data continuity.

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When the North Pole Needs IT Support, We’re Their First Call

When the North Pole Needs IT Support, We’re Their First Call

We work with a lot of businesses, but one in particular may surprise you. Let’s talk about how our services made a certain organization’s critical processes a lot easier to manage during their busiest time of year:

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Holiday Shopping Looking Different this Year

Holiday Shopping Looking Different this Year

2020’s holiday season is going to be much like the rest of 2020: distanced. Most people are taking precautions and therefore have put the kibosh on much of their holiday shopping trips, choosing instead to do a majority of their shopping online. By avoiding one risk, people take on others. Today, we thought we’d outline some of the problems people may experience when shopping online and what to do to reduce your risk.

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Tip of the Week: Business Resolutions for a Successful 2020

Tip of the Week: Business Resolutions for a Successful 2020

Happy New Year! As tradition dictates that we all select a resolution to improve ourselves for the coming year, why not do the same for your business and its operations? For our first tip of the year, we’re sharing how to come up with resolutions that could help you start off this year on the right footing.

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An iPhone Christmas Story

An iPhone Christmas Story

In recognition of the holiday this year, we’ve decided to adapt a famous tale to a more contemporary setting, and create a parody of the holiday classic, A Christmas Story. We hope you enjoy this retelling, as much as we enjoyed writing it!

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Cybersecurity Awareness in Retail

Cybersecurity Awareness in Retail

Cybercrime is at a record high and today’s businesses are the ones that take the brunt of the issues. For the retail business, cybersecurity has a couple of different faces. For Cybersecurity Awareness Month, we thought we’d talk a little bit about the retail space and how businesses are securing their customers’ information. 

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A Testimonial From the North Pole

A Testimonial From the North Pole

We’ve always been a proponent of preparing for the worst and hoping for the best where a business’ solutions are concerned. That’s why we were happy to receive an email from our friends at the North Pole telling us about a situation they ran into just a few days ago...

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These Gifts Can Come with Security Issues

These Gifts Can Come with Security Issues

The holiday season is coming to a close, with meals shared and gifts opened. You may have even received a new gizmo or doodad that you’re looking forward to trying out. Not to burst your bubble, but there is unfortunately a chance that the gizmo you had hoped to get (or purchased for a loved one) may lead to a security breach.

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As Technology Has Evolved. So Have Our Holiday Traditions

As Technology Has Evolved. So Have Our Holiday Traditions

Merry Christmas! We know that for the small business owner, even on Christmas day, business doesn’t completely stop. Sure you can spend time with loved ones and take a couple days off from the grind, but tomorrow is another day. According to one study, people are gifting technology more than ever, so much so that new traditions that include technology, are replacing the once-held notion that technology was a distraction.

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The Most Wonderful Time of the Year...for Thieves

The Most Wonderful Time of the Year...for Thieves

In terms of data loss and theft, the holiday season is one of the riskiest times to travel. When it comes to protecting your personal information, thieves and cybercriminals are counting on either your irreverence to the issue as a whole, or to be so distracted that you make careless mistakes. In 2016, the number of fraud attempts went up by 31% during the holiday season. In addition, credit cards, mobile devices, and open Wi-Fi are common targets during the holiday.

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This Halloween, Hackers are Pretending to Be You

This Halloween, Hackers are Pretending to Be You

Halloween is a great time for people of all ages to let loose and embrace their spookier, darker side--even though they aren’t. For hackers, however, every day is like Halloween, but with ill intentions. Hackers will pretend to be someone they’re not in order to scam you out of sensitive data or personal information. By identifying their tricks, you can keep hackers from getting their treats.

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Tales from the Haunted Server Room

b2ap3_thumbnail_shock_n_awe_it_400.jpgIt was a dark and stormy night, as it sometimes is on Halloween. It’s a time when kids and adults alike enjoy dressing up as scary monsters and partaking in some good old-fashioned trick-or-treating. You’re pulling a late night at the office, and you hear a sound emanating from your server room; an unsavory clicking sound that echoes through the recesses of your office. What do you do?

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Arguably the Most Important Computer in Star Wars

b2ap3_thumbnail_death_star_may_the_fourth_400.jpgToday is known the world over as Star Wars Day (May the 4th be with you). We want to take this opportunity to look at the technology of one of our favorite movie franchises. Given how much exciting technology there is in the fictional Star Wars universe, picking just one technology can be difficult. Since we work with computers, let’s look at one of the most important computers in the film, the X-wing targeting computer.

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World Backup Day is Upon Us: How Do You Backup Your Data?

b2ap3_thumbnail_world_backup_day_2_400.jpgA quick scan of the past year’s headlines will show that a data-loss scenario resulting from a hack can unexpectedly hit any business, big or small. Your company needs to have a data backup solution in place, and it’s imperative that backups are taken regularly. Has it been awhile since you last backed up your data?

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Rockin’ Around with Managed IT

b2ap3_thumbnail_rockin_around_with_managed_it_400.jpgAn IT parody song to the tune of “Rockin’ Around the Christmas Tree.”

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4 Holiday Gifts for the Business Professional in Your Life

b2ap3_thumbnail_holidy_technology_gifts_400.jpgIt’s the holiday season, and everyone is scrambling to throw together the perfect gift for the technology lover. With so many spectacular consumer electronics available, it can be overwhelming just thinking about all of the possibilities. Before you get in over your head thinking up the best gifts, try checking out this list of cool and practical tech.

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Competition Drives Black Friday Sales and Can Enhance Your Business Too!

b2ap3_thumbnail_friendly_competition_400.jpgFor American retailers, Black Friday is the biggest and most competitive day on the shopping calendar. Consumers reap the rewards of all of this competition by taking advantage of deep discounts on their favorite items. Competition like this is a win-win for both parties! Can your business benefit like this from an infusion of friendly competition?

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