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Ferrum Technology Services Blog

Ferrum Technology Services has been serving the Elgin area since 2007, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Managed Services Does a Great Job of Reducing Support Costs

Managed Services Does a Great Job of Reducing Support Costs

Cost is a massive issue for nearly every single business out there. You have to have a measured approach to investment to maximize the ability to create returns. One of the best ways for companies to do this in technology is to partner with a managed services provider. “Why?” you may ask. We go into three ways we can bring value in today’s blog. 

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Not All IT Support Options are Created Equal

Not All IT Support Options are Created Equal

Information technology is at the center of nearly every business operation. It plays a crucial role in enhancing productivity, enabling communication, and ensuring data security. As technology advances, however, the management of it becomes increasingly complex and can create problems for organizations. That’s why it is crucial that if your organization is going to depend on technology you will need comprehensive IT support and management. 

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IT Has Changed and Your Business Can’t Afford to Lag Behind

IT Has Changed and Your Business Can’t Afford to Lag Behind

IT support is crucial to the success of any company in today’s fast-paced technology-focused business environment. Some organizations have an internal IT administrator, while others choose to rely on outsourced resources. Both of these are perfectly acceptable responses to the problem at hand, which is guaranteeing you have access to IT resources to keep your business running effectively.

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Managed IT Services Destroy Downtime

Managed IT Services Destroy Downtime

We live in a time where technology management is confusing, and it’s mostly because every business has different strengths, needs, and budgets to work around. What works for one small business won’t work for another, and what works for a large enterprise certainly won’t do the trick for a small business. How do you cut through all the noise and get the technology assistance your business needs? The answer: managed IT services.

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Explaining Managed IT Services

Explaining Managed IT Services

While browsing our website, chances are you will come across the term “managed service provider” or “MSP” more times than you can count, and that’s typically how we would describe our business model. However, we realize that this term might not necessarily mean much to you—at least, not without some context. Today, we want to clarify what MSPs do and how we can revolutionize the way you conduct business.

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Monitoring Your Network Traffic Can Help Your Business Stay Secure

Monitoring Your Network Traffic Can Help Your Business Stay Secure

When it comes to your network security, there is a lot your company can do to take it seriously. However, one thing that a lot of organizations neglect is actively monitoring their networks for things that don’t quite make sense. Why is it so important to monitor your network, and how can you make sure that it happens in a way that is proactive for your company?

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What Are Managed Services, Anyways?

What Are Managed Services, Anyways?

We are classified as a managed service provider, which is only helpful if someone knows what managed services are. That’s why we’re taking a few minutes to review what it is that managed services are, and what a managed service provider does.

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Managed IT Services Brings Immense Value

Managed IT Services Brings Immense Value

How many devices and technology solutions does your organization have to manage on a day-to-day basis? More often than not, small businesses have a limited quantity to work with for IT services, whether it’s a budget that’s too small or a workforce that’s too stretched. The problem is that IT troubles wait for no one, so you have to do everything you can to prevent them--even if it means asking for help from others.

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Our Help Desk Is a Real Benefit

Our Help Desk Is a Real Benefit

Technology support is critical to the success of businesses, but investing in these solutions presents an entirely different problem--whether or not your business can afford an in-house support team. Depending on the budget, businesses often find themselves investing in IT support that’s both counter-productive and costly. We’re here to tell you that remote support and a help desk solution can mitigate costs and help you achieve a higher return on your investment.

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3 Ways Managed IT Can Prevent Technology Troubles

3 Ways Managed IT Can Prevent Technology Troubles

Is technology a major problem for your organization? If so you’re just like many small businesses out there that think they can’t afford proper IT maintenance and management. Thankfully, managed services threatens this misperception by bringing affordable preventative solutions to the table.

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Tip of the Week: What if We Told You That You Can Improve Productivity AND Save Money?

b2ap3_thumbnail_three_solutions_400.jpgFor a business to prosper, there has to be more than a casual consideration of the expense report. Most businesses do their budget yearly, but some smaller organizations have gone to a three-month (or quarterly) budget to improve their ability to be more agile with their capital. There are times, however, where no matter what you seem to do, expenses outfox profits and your company has to take a hard look at what they are going to do to right the ship.

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Boost in Managed Services Suggests Utility Computing Growth

b2ap3_thumbnail_cloud_growth_400.jpgThe advantage of managed IT service is that it allows businesses to secure the IT support they need, without having to take on the responsibility and expense of managing these services. When coupled with the development and deployment of computing resources, it becomes clear that outsourcing IT is the smart way to go for small to medium-sized businesses looking to do more for less.

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3 of the Biggest Benefits of the Managed IT Model

b2ap3_thumbnail_proactive_it_support_400.jpgIT can be a tricky concept to the business owner, and we all know how touchy technology can be at times. It can be working one minute, then completely incapacitated the next. This unpredictability is one reason why the concept of help desk support was created. It’s an important way to assist individuals when they need help most.

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Tip of the Week: 4 Pointers to Get the Community on Your Side

b2ap3_thumbnail_community_interaction_with_your_business_400.jpgAs a business owner, you know that the key to the path of your success is in the relationships that you forge along the way. These same relationships can be just the boost you need to get the edge on your competitors and knock them out of the game. It all comes down to your communication with the your surrounding community.

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Rockin’ Around with Managed IT

b2ap3_thumbnail_rockin_around_with_managed_it_400.jpgAn IT parody song to the tune of “Rockin’ Around the Christmas Tree.”

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3 Simple Solutions to Free Yourself from IT Issues

b2ap3_thumbnail_usa_it_400.jpgWe're just about to roll into a weekend, which to a lot of employees (and hopefully some business owners) means a little bit of relaxation and freedom from the day-to-day grind of business - not that it's all THAT bad, but it's nice to step away for a while, right?

We know what it's like running a business. Sometimes you simply can't unplug, step away, and be free. There's just too much to worry about, and not enough time in the day. Business owners often sacrifice that little bit of freedom the weekend brings (when you should be spending time with family, recharging your batteries, and preparing for yet another Monday). We have a few ways to help you free up more time.

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Cyber Punks – Why We Can’t Have Nice Things

b2ap3_thumbnail_security_from_threats_400.jpgIn high school, there were always the rebellious kids who never wanted to do what their teachers said. They would vandalize the bathroom stalls, walk around the halls without permission, skip classes, and make the school an overall unpleasant environment. The teachers eventually decided that enough was enough, and they banned certain privileges that the students had. Bathroom breaks became timed. Hall monitors stalked the halls looking for troublemakers. Our liberty was stolen by these hooligans.

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Our IT Services Are a Slam Dunk

b2ap3_thumbnail_slam_dunk_it_400.jpgAs the top men's and women's collegiate basketball teams in the United States begin the 2014 NCAA tournament, there is a competition going on that doesn't get quite as much press. That is the competition for local market share. When that competition is stiff, as it always is in the NCAA tournament, you have to find ways to set your business apart. There are a lot of similarities between running an efficient business and the make-up of a championship basketball team.

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7 Funny-Yet-Sad Technology Statistics

b2ap3_thumbnail_tech_funny_jargon_400.jpgIt's embarrassing to get technology terms mixed up with other terms that have nothing to do with technology. If you've found yourself confused by the latest tech terms, then don't feel bad. According to a recent survey of 2,392 adults by Vouchercloud.net, mix ups like this are a fairly common occurrence.

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Is Your IT Company Kicking You While You’re Down?

b2ap3_thumbnail_taking_advantage_400.jpgWhen your technology goes down, it's a painful experience for your business because operations grind to a halt. When you have to deal with an expensive computer repair bill from your IT company, then it's basically like they're adding injury to insult, or kicking you while you're down.

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