Ferrum Technology Services Blog

Data informs decision making, and your business creates countless data throughout the course of its operations. However, metadata—or data about data—offers a unique opportunity to businesses that understand how it works, particularly in the realm of business intelligence (BI) or business analytics (BA). Let’s discuss the importance of metadata and what your company can glean from it.

It has become evident over the past several years that understanding how to use all the data that your business creates and obtains has been viewed from many different angles. Metadata is all the underlying information about data.

Customer relationship management software, or CRM tools, are not just for use by large corporations with a large workforce. They can be used by small businesses, too, and there are several benefits for an SMB to use one. Here are some of the many benefits you can expect to receive from using a CRM for your organization.

Regardless of how much interaction you get on your company’s social media pages, you want more. You want to be like one of those big corporations that get a ton of hits and likes. But did you know that not even major corporations get a lot of views?

“It’s as if a thousand stores cried out in terror.” This was the case February when RadioShack filed for Chapter 11 bankruptcy and announced plans to sell between 1,500 and 2,400 of its stores. For anybody with an affinity for technology, this announcement is sad news. Let’s honor the passing of an American institution by taking a look back at the Shack.

As a business owner, you know that the key to the path of your success is in the relationships that you forge along the way. These same relationships can be just the boost you need to get the edge on your competitors and knock them out of the game. It all comes down to your communication with the your surrounding community.

One California restaurant owner has recently taken on an interesting marketing strategy that goes against all conventional wisdom. Co-owner David Cerretini of the Italian restaurant Botto Bistro tells his strategy to USA Today, "I want to be the worst restaurant in the San Francisco area!" Strangely enough, his approach seems to be working.

At this point, mobile technology use is more than just another trend; it's ingrained into almost every facet of our culture. In fact, the majority of adults in the United States not only carry cell phones, but 56% of all American adults carry smartphones. If you haven't tapped into the potential of mobile marketing, your company is missing out!