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Ferrum Technology Services has been serving the Elgin area since 2007, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Tip of the Week: What to Do Before You Lose Your Phone

Tip of the Week: What to Do Before You Lose Your Phone

It isn’t like anyone actively means to lose their smartphone, but stuff happens. After all, many of us have our device in-hand for most of our waking hours, so there’s plenty of opportunities for it to be left behind somewhere. Fortunately, there are ways that you can set up your smartphone to help track it should it be lost, whether it’s an Apple device or on the Android platform.

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Why VoIP is a Great Choice for a Business

Why VoIP is a Great Choice for a Business

A VoIP (Voice over Internet Protocol) signal uses the Internet instead of using a traditional phone infrastructure. Let's review the concept of VoIP and how companies can use it to their advantage.

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A History of Android’s Many Versions

A History of Android’s Many Versions

Android has been around in one of its many forms for over a decade, and looking back, the changes that have been made over time is remarkable. Let’s go through each version to review some of the adjustments and improvements that each new version has introduced.

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How to Properly Manage Mobile Devices Connected to Your Business

How to Properly Manage Mobile Devices Connected to Your Business

As remote work has become more common, so have tools that assist mobility and Bring Your Own Device strategies. Considering this, businesses need the means to keep control of their data and the technology that can access it. To do so, Mobile Device Management cannot be oversold as a benefit.

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Point-Of-Sale Systems Do More Than You Think

Point-Of-Sale Systems Do More Than You Think

We’ve come a long way since 1879 and the invention of the cash register. Today, point-of-sale (POS) solutions offer massive benefits to businesses who take advantage of their capabilities. Let’s go over how these capabilities can help the modern business and its owner.

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Tip of the Week: Old Mobile Devices Still Have Value

Tip of the Week: Old Mobile Devices Still Have Value

Most smartphone users like to get a new phone every year or two. This isn’t just because the hardware or software on newer devices are better, but because after two years, many people have dropped their devices a half dozen times and there are cracks and dings in the device. After two years most device’s batteries start to degrade. Some newer software isn’t compatible or won’t run on older devices. Whatever your reason is for getting a new smartphone, you should know that your old smartphone still has some value. For this week’s tip, we’ll outline some ways you can use your old mobile device:

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How a Mobile Device Policy Can Benefit Your Business

How a Mobile Device Policy Can Benefit Your Business

With mobile devices being as popular as they are, so ingrained into modern culture, the fact of the matter is that your employees are going to have them in the workplace. They may even want to use them in a work capacity. This can provide a few benefits to a business, as long as it is managed properly. A carefully-crafted mobile device policy can help accomplish this.

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Tip of the Week: Mobile Data Management

Tip of the Week: Mobile Data Management

There are hundreds of things that a business owner has to do, so managing the security of the data coming in and going out from mobile devices might not make the hierarchy of considerations that need to be immediately addressed. Today, we will take a look at why paying attention to the mobile end of your business is so important, how Mobile Information Management (MIM) helps with that, and how MIM fits in with the rest of your mobile strategy. 

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Technology is a Key Ingredient for Food Delivery Services

Technology is a Key Ingredient for Food Delivery Services

Have you ever considered how much technology has made the world smaller? For example, think about how much easier technology has made it to access goods and services via the Internet. Entire industries have developed thanks to this technology. One notable example: app-based food delivery.

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Tip of the Week: How to Get Production Out of Your Smartphone

Tip of the Week: How to Get Production Out of Your Smartphone

With the holiday season winding down, business needs to get done, which means that organizations will be expecting their employees to get back to work and make things happen as quickly as possible. Mobile devices make this prospect much easier, as work can be done on-the-go in a flexible manner. Here are some tips to get the most out of your mobile devices post-holiday season.

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Are Your Mobile Security Settings Up to Par?

Are Your Mobile Security Settings Up to Par?

While you may not consider it at first, your mobile device has a sizeable amount of personally identifiable data on it - far more than should be left on an unsecured phone at any time. Fortunately, Google has added a considerable layer of protections to Android to assist users with their security. All a user has to do is know how to use them to their fullest potential.

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5 Good Mobile Browsers for Android Devices

5 Good Mobile Browsers for Android Devices

Using a mobile device to browse the Internet has its perks, but one of the biggest ones is that you have so many options for browsers. If you’re having trouble selecting one for your needs, it’s generally best to stick with ones that you’ve used in the past. Here are a couple of options you have for mobile browsing.

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What to Look for in a Mobile Device Management Solution

What to Look for in a Mobile Device Management Solution

Regardless of the policies your company sets, your employees are going to have their mobile devices on them; and, depending on their circumstances, they may be tempted to use them to further their work processes. While this may have been cause for concern at one point, there are now methods, collectively known as Bring Your Own Device (BYOD), that allow you to leverage these tendencies.

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What Android Oreo Includes

What Android Oreo Includes

Android 8.0 Oreo has been creating some significant buzz since it was announced, and after a long wait, the mobile operating system has been released to a select number of devices thus far. However, more devices will soon be able to take advantage of the many benefits and features of Android 8.0 Oreo, with Android 8.1 rolling out for others.

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Understanding 5G Helps Highlight its Benefits

Understanding 5G Helps Highlight its Benefits

You’ve heard of 3G and 4G technology for your mobile devices, but have you ever stopped to consider what these phrases actually mean? Since the world is on the cusp of a 5G introduction, it’s time to take a look at what these wireless technologies do, and how 5G can further expand on its formula.

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Which is More Secure, Your Mobile Network or Wi-Fi?

Which is More Secure, Your Mobile Network or Wi-Fi?

For the modern business, having a strategy to manage your employees smartphone use is essential. This is because most of the people that work for you have smartphones. One study shows that upwards of 90 percent of people under 30 own a smartphone. If you have any design on running a business, or employing millennials (who are the largest generation in the current workforce), you’ll need to know what you are doing to protect your business from the increasing amount of threats that are out there targeting smartphones.

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What Are the Problems with Mobile Payment?

What Are the Problems with Mobile Payment?

Internet commerce has created a vast market for digital payment. With Near Field Communication (NFC) built into almost every smartphone, some of the major financial services companies in the world have created mobile payment platforms that they have advertised as being a fast and secure option for consumers who want to use their smartphones to make retail payments. While this technology has been around for a few years now, not many people utilize it frequently. Here are four reasons mobile payment hasn’t taken off.

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The Digital Payment War Round 1: PayPal vs. Square Cash

b2ap3_thumbnail_payme400.jpgThe Internet has become an extremely efficient shopping tool for consumers. Nearly all available products can be found quickly and easily online. Traditionally, when shoppers settle on what they'd like to purchase, they charge their credit cards, but a new school of digital payment has provided a more secure alternative. How will this affect your business?

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3 Crazy Statistics That Prove Mobile Marketing Matters

b2ap3_thumbnail_mobilemark400.jpgAt this point, mobile technology use is more than just another trend; it's ingrained into almost every facet of our culture. In fact, the majority of adults in the United States not only carry cell phones, but 56% of all American adults carry smartphones. If you haven't tapped into the potential of mobile marketing, your company is missing out!

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