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Ferrum Technology Services has been serving the Elgin area since 2007, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Don’t Be Dumb About Smart Technology

Don’t Be Dumb About Smart Technology

A few years ago, there was a decision made to make a concerted effort by manufacturers to create their products, but to also create those same products with “smart” technology inside. Basically, because of the rampant innovation of Internet-connected systems, devices, appliances, and knick-knacks of all types we have to ask the question: Are we being dumb for using all these smart devices? 

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Properly Assigning Access Control Measures Doesn’t Have to Be Difficult

Properly Assigning Access Control Measures Doesn’t Have to Be Difficult

Unless you run a business in which each and every employee is responsible for identical tasks, you are going to encounter the need for variable permissions among your staff so that your data can be better protected. One effective means of enforcing these permissions is through an access management policy. Let’s review a few components you should include in such a policy.

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Tip of the Week: 3 Key Factors to Securing Your Data

Tip of the Week: 3 Key Factors to Securing Your Data

With data being such a valuable asset today (especially personally identifiable data), you can’t afford to let any of the information your company has access to fall into the wrong hands. The same goes for all of your data, especially that which concerns your employees or your clients. Let’s go over a few tips that should help you keep this data safe, step by step.

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Best Practices to Control Your Access Control

Best Practices to Control Your Access Control

Over time, your business will accumulate a lot of data, including some that certain employees or departments will have no need to see (or perhaps shouldn’t see). An effective way of keeping eyes from wandering is through an access management policy. Let’s go over a few elements you ought to prioritize in your approach to controlling internal access.

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Start Off 2020 by Auditing Your Online Accounts and Passwords

Start Off 2020 by Auditing Your Online Accounts and Passwords

Let’s take a look at a real-world scenario that I ran into a few weeks ago with a family friend. For the sake of this story, let’s call him Bob. Bob lost access to a pretty important online account.

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Security Has to Be a Priority in 2020

Security Has to Be a Priority in 2020

Cybercriminals aren’t exactly holding back when it comes to attacking businesses, which means that businesses can’t rest on their haunches as the new year rolls in. Let’s take a few moments to look toward the near future, and the issues that cybersecurity professionals are warning us about.

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Training Has to Be a Big Part of a Cybersecurity Strategy

Training Has to Be a Big Part of a Cybersecurity Strategy

Do you know those horror stories you catch every so often where a huge business has their network hacked and millions of their customers and employees have their personal and financial information leaked onto the dark web? Your organization isn't likely as big as theirs, but regardless of how much money, people, and diverse revenue streams an organization has, having its network breached and its customers’, or its employees’, information strewn about over the dark web is not an ideal scenario. 

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How to Shop Securely This Holiday Season

How to Shop Securely This Holiday Season

While the major holiday shopping days have passed us by, many people are still looking for that perfect gift often using the Internet to find it. While online shopping is certainly more convenient, it can also be dangerous. To help keep you safe this season and beyond, we’re reviewing a few practices to protect your identity while shopping online.

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A Recent Data Theft Shows Us What to Watch Out For

A Recent Data Theft Shows Us What to Watch Out For

Trend Micro, the developer of the popular antivirus program, has attracted some unwanted attention after a former employee managed to steal customer data and sell it to scammers. These scammers then use this data to call Trend Micro customers. If you use Trend Micro’s antivirus solutions, you’re going to want to pay close attention to any calls you get.

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Start Using Two-Factor Authentication Everywhere, Today

Start Using Two-Factor Authentication Everywhere, Today

It can be easy to slack off when it comes to good password practices. Many users still use the same password across multiple sites and often don’t use secure passwords. Password managers make this a lot easier, but it’s really two-factor authentication (2FA) that can make all the difference. Strong, unique passwords are still important (not all accounts offer two-factor authentication) but let’s talk about why you should always enable two-factor or multifactor on all of your accounts when possible.

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Who Can You Trust to Keep Your Data Safe?

Who Can You Trust to Keep Your Data Safe?

As business owners, with so much talk about cybersecurity and all of the threats that face us, we tend to put a lot of faith in the security investments we make. I say we, because an IT company has to be as protected, if not more, than their most demanding client. I’m going to talk shop a little bit about security, and some major concerns that I have in regard to all of our businesses.

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4 Key Steps to Better Cybersecurity

4 Key Steps to Better Cybersecurity

In many ways, explaining why sufficient cybersecurity is important for your business has become redundant - especially when it is much more important to understand how this cybersecurity needs to protect you. The threats to data and privacy are known, but no less potent. In order to counter them, you need to make sure you have what you need to protect your business - starting with a few key considerations.

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Cybersecurity is a Shortcoming for the DHS

Cybersecurity is a Shortcoming for the DHS

Every IT administrator today needs to be concerned about cybersecurity, as does every private business when it comes to its network. However, the same can’t really be said for the computing resources of the government and other public entities… simply due to the lack of talent available.

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Tip of the Week: Mobile Data Management

Tip of the Week: Mobile Data Management

There are hundreds of things that a business owner has to do, so managing the security of the data coming in and going out from mobile devices might not make the hierarchy of considerations that need to be immediately addressed. Today, we will take a look at why paying attention to the mobile end of your business is so important, how Mobile Information Management (MIM) helps with that, and how MIM fits in with the rest of your mobile strategy. 

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How Google is Trying to Make Passwords Easier and Better

How Google is Trying to Make Passwords Easier and Better

Common opinion more or less states that passwords aren’t so much “necessary,” as they are a “necessary evil.” The best practices that are recommended to maintain the efficacy of passwords today can certainly feel excessive - which tempts many users into ignoring these practices, to the detriment of their security. Fortunately, many large companies - like Google - are trying to make passwords easier to manage.

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Stop Trusting Hackers With Your Smartphone!

Stop Trusting Hackers With Your Smartphone!

Do you have a smartphone? Do you feel as though your data is secure on it? Users are relying on smartphones more and more to accomplish daily tasks. This means there is a massive amount of data traffic each day transferred to and from your device, and potentially transferred into the hands of a cybercriminal. 

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Data Privacy Issues You Need to Confront

Data Privacy Issues You Need to Confront

Data privacy is the kind of issue that people don’t ever want to deal with. In fact, many of the organizations that we come in contact with have a lot of personal data on file, and some of them (even some of the most reputable) are at risk to have that data stolen from them. This month, we’ll go over what constitutes personal information, why it is constantly being targeted for thefts, and what you need to do to keep your personal information as secure as possible. 

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Add Cybersecurity Best Practices to Your Next Hire’s Training

Add Cybersecurity Best Practices to Your Next Hire’s Training

Growth can be very exciting for a business. It generally means that all the hard work that has gone into getting the business to that point has paid off. For some in your organization however, it can be a very stressful time. This is because once you commit to pay new employees, there’s some pressure to get them up to speed quickly. After all, what are you paying them for?

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Taking a Look at the History of Cybersecurity

Taking a Look at the History of Cybersecurity

Let’s face it, cybersecurity now has to be a major point of emphasis for the modern business. With the immense amount of threats out there, cybersecurity it has grown into a multi-billion dollar a year industry, with no limit in sight. Just a few decades ago, there was no fileless malware, no ransomware, no botnet army lying in wait to DDoS corporate data centers into oblivion. Today, we take a look at the brief (albeit rapidly growing) history of cybersecurity. 

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Cybersecurity Awareness in Retail

Cybersecurity Awareness in Retail

Cybercrime is at a record high and today’s businesses are the ones that take the brunt of the issues. For the retail business, cybersecurity has a couple of different faces. For Cybersecurity Awareness Month, we thought we’d talk a little bit about the retail space and how businesses are securing their customers’ information. 

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