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Ferrum Technology Services Blog

Ferrum Technology Services has been serving the Elgin area since 2007, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Tip of the Week: How to Speed Up a Computer

Tip of the Week: How to Speed Up a Computer

When a computer is new, it seems to blaze through tasks at unbelievable speeds… but this doesn’t seem to last very long at all. In short order, a computer seems to slow to an excruciating crawl. What makes this happen, and how can it be fixed? We’ll go over this below.

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Tip of the Week: 5 Handy Tips for Microsoft Word

Tip of the Week: 5 Handy Tips for Microsoft Word

You would be hard-pressed to find a better-known software suite than Microsoft Office, Microsoft Word probably leading the pack in terms of name recognition. When a solution is so well-known, it can be hard to call anyone who uses it a power user. However, for this week’s tip, we’re doing a deep dive into its capabilities to take your use of Word a few steps up.

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Tip of the Week: How to Restore the Recycle Bin Desktop Icon

Tip of the Week: How to Restore the Recycle Bin Desktop Icon

Have you ever had your Windows PC lose its Recycle Bin? This has been known to happen since the update to Windows 10, but even updates to Windows 7 and 8.1 have seen similar issues. If your Recycle Bin has pulled a Houdini, we’ll help you get it back. Read on to find out how!

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Tip of the Week: Why You Should Reconsider Your Best Practices

Tip of the Week: Why You Should Reconsider Your Best Practices

The term “best practice” has been used by businesses for years to describe the optimal way of performing a particular task. However, before fully adopting them into business operations, it is important for these practices to be examined and deemed to be beneficial to an individual company’s circumstances. If they are not, a company risks much by adopting a misplaced best practice.

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Tip of the Week: Your Mouse Can Do a Lot With a Click or Two

Tip of the Week: Your Mouse Can Do a Lot With a Click or Two

You might think you know all of the tricks that a mouse is capable of, but you would be wrong. Here are some of the niftiest uses possible for your mouse.

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Are You Guilty of These Computer Goofs?

Are You Guilty of These Computer Goofs?

Everyone makes mistakes. This is especially true when it comes to the technology that is used by your organization every single day. For this week’s tip, here are some things to avoid when using your computer.

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Tip of the Week: Little-Known Windows Features

Tip of the Week: Little-Known Windows Features

Windows 10 is a valuable asset for any business, but are you taking full advantage of it? We’ll discuss some of the lesser known tips and tricks that your organization can take advantage of to get more out of your business technology.

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Tip of the Week: Be Better At Microsoft Word With These Four Tricks

Tip of the Week: Be Better At Microsoft Word With These Four Tricks

Microsoft Word is a great tool that your business may use for word processing, but it can do so much more. With the right tools, you’ll be able to take advantage of many different tricks that could change the way you see Microsoft Word. Here are four neat tips that you may not have thought of.

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Tip of the Week: Google Drive Is Even Handier With These 3 Tips

Tip of the Week: Google Drive Is Even Handier With These 3 Tips

Google Drive is certainly a worthy cloud solution, and if you have the good fortune of using it for your organization, you know that it can offer everything from word processing to file storage options. However, there are always hidden features that can help you improve the way you use Google Drive. We’ll walk about three of the lesser known ways to use Drive that can help you better use it for your organization’s benefit.

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Tip of the Week: Try These 5 Strategies to Prevent a Toddler From Grabbing Your Laptop

Tip of the Week: Try These 5 Strategies to Prevent a Toddler From Grabbing Your Laptop

Let’s say that you’re in the comfort of your own home working on a major project that needs to be completed before you turn in for the night. However, the moment you take out a tablet or laptop, your toddler runs up to you, curious about what you’re trying to do. This makes it rather difficult to get anything done, especially since most toddlers suffer from what’s known as the “mine” syndrome.

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Tip of the Week: Avoid Buyer’s Remorse With These 3 Online Shopping Tips

Tip of the Week: Avoid Buyer’s Remorse With These 3 Online Shopping Tips

While online shopping is great for finding exactly what you need, you still need to remember that cybercrime is a major problem and that you need to be careful of where you plug in your financial information. Here are some best practices that can help to keep you safe this holiday season while bargain-hunting.

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Tip of the Week: 4 Easy Ways to Merge 2 Smartphones

Tip of the Week: 4 Easy Ways to Merge 2 Smartphones

Have you ever tried lugging around two smartphones? It’s not as fun as it sounds, especially since having two devices means double the chance of losing one. Often times, this two-phone dilemma results from having both a work-issued phone and a personal phone. Thankfully, merging two phones is easy to do.

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Tip of the Week: 7 Guidelines to Make Sure Your Technology is Ready for Your Next Trip

Tip of the Week: 7 Guidelines to Make Sure Your Technology is Ready for Your Next Trip

For the busy business owner, getting work done while traveling is a way of life. Unfortunately, working on the go can be a disaster if you don’t properly prep your technology. Here are seven guidelines to make sure your technology is ready for your big trip.

Be sure to add these suggestions to your pre-trip checklist.

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Tip of the Week: Your Chromebook Can Do More Offline Than You Thought it Could

Tip of the Week: Your Chromebook Can Do More Offline Than You Thought it Could

You may have heard of the Chromebook. It’s an inexpensive alternative to a laptop that allows for web browsing over an Internet connection, using Google’s own Chrome OS. The problem isn’t its functionality--rather, its lack of functionality when it’s not connected to the Internet. Thankfully, with a couple of apps, you can take advantage of some of the Chromebook’s more dynamic features, even when you’re not connected to the Internet.

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Tip of the Week: We Bust the Myth of How Mobile Apps Drain Battery Power

b2ap3_thumbnail_stop_closing_apps_400.jpgEvery mobile device user wishes for more battery power. There are many tips floating around the Internet on how to extend your battery’s life; one of them just isn’t true--closing out your apps. When it comes down to it, your battery is better off if you just leave your apps opened.

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Tip of the Week: How to Uninstall Useless Apps in Windows 10

b2ap3_thumbnail_those_are_great_tips_400.jpgDue to users sometimes encountering useless, or potentially threatening, applications, (many of which might have come preinstalled on the device), all Windows users should know (or at least understand) how to remove unwanted programs and applications from their PCs. Fortunately, Windows 10 gives users plenty of options for uninstalling unwanted apps and programs.

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Tip of the Week: Adjust Camera Settings and Resize Pictures to Better Store/Share Your Digital Photos

b2ap3_thumbnail_images_resize_400.jpgThanks to so many people carrying camera-equipped smartphones, our society is inundated with photos like never before. For many of us, sharing and posting pictures has become second nature. Although, not everyone is aware of just how large the file size of pictures can potentially be, and why large photos can be problematic.

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Tip of the Week: 3 Basic PC Tips That Every User Should Know

b2ap3_thumbnail_basic_pc_tips_400.jpgFor this week’s tip, we’re getting back to the basics by highlighting three PC tips that every user should know. If you aren’t familiar with these common tips, then don’t feel bad. This article is for you and you’ll be a more proficient computer user because of it!

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Reflexion How-To Guide

Our clients give us the best advice, but it is not enough for us to merely listen to them. So whenever it is possible, we try and apply their advice into something tangible. Below are step-by-step instructions to questions our clients ask most regarding our email security service (or anti-spam).

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Switchvox Call Forwarding to external number

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We get a large numebr of requests to have a user's extension forwarded to their cellular phone or other external number.

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