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Ferrum Technology Services has been serving the Elgin area since 2007, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Innovation in the Workplace Doesn’t Have to Be an Annoyance for Your Team

Innovation in the Workplace Doesn’t Have to Be an Annoyance for Your Team

We frequently discuss how the solutions we offer can make business processes and procedures more effective, but in doing so, we’ve frequently overlooked how the implementation of these solutions—especially in terms of your digital transformation—have impacted your human resources.

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Tip of the Week: The Right Way to Promote Collaboration

Tip of the Week: The Right Way to Promote Collaboration

Collaboration is central to the success of any company’s sustained efforts, and technology plays an important role in making this happen. Let’s go over some collaboration best practices your business can implement, as well as how technology can help them be successful in these efforts.

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Does Your Team Have a Collaborative Mindset?

Does Your Team Have a Collaborative Mindset?

Collaboration is widely accepted as a core component of a well-connected business. As a result, a lot of businesses need to focus on getting the tools needed to forge a more collaborative environment for their employees. Let’s discuss what needs to be present for any collaborative efforts to be successful, and the skills you should work to develop in your team members to enhance their capacity for cooperation.

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Could Different Collaboration Styles Be Pushing Your Team Members Apart?

Could Different Collaboration Styles Be Pushing Your Team Members Apart?

For many companies, their first experiences with modern collaboration tools came about as a result of the unfortunate circumstances surrounding the COVID-19 pandemic. Some were forced to go entirely remote, while others completely halted operations for an indefinite period of time. While collaboration tools are designed to bring people together, it might come at a cost.

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Turnover Rates are Up for IT Professionals

Turnover Rates are Up for IT Professionals

It doesn’t take a genius to understand the importance of IT maintenance and management, but it’s often easier said than done to make sure it happens properly. A new survey from Gartner suggests that this might get even more challenging, as IT employees are increasingly more likely to leave their place of work than other, non-IT employees.

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Why Shadow IT is Such a Big Deal

Why Shadow IT is Such a Big Deal

Shadow IT is a considerable problem for businesses that rely on IT in their operations. Let’s take a  quick look at what shadow IT really is and how it can impact your business. We’ll also discuss ways you can avoid it.

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Passwords May Be on the Way Out

Passwords May Be on the Way Out

Have you ever heard of the concept of going passwordless? Considering how passwords have been central to data security and authentication for so long, you might be a little hesitant about the idea. However, data show that there are better options out there. Here are some of the better passwordless options your organization can implement.

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So, Do You Still Have a Company Culture?

So, Do You Still Have a Company Culture?

Many companies have been using remote work for so long that there are growing concerns for how this will influence company culture moving forward. Let’s discuss how you can avoid having remote work directly impact your company culture so that your team can maintain a productive working relationship.

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Productivity Obsession Has People Working on Their Vacations

Productivity Obsession Has People Working on Their Vacations

Remote work has cemented itself in today’s business environment, but there are some issues regarding whether or not people can effectively work outside of the office. In particular, the idea of a workation has sprung up in that people are working while going on a vacation. This “workation” trend is one that must be examined.

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How Important is Socialization Between Your Remote Team Members?

How Important is Socialization Between Your Remote Team Members?

Remote work is a more popular option than ever, considering how businesses have needed to adapt, but that isn’t to say that this option hasn’t experienced some challenges. One major drawback has been the impact that the situation at hand has had on the cumulative mental health of your team. There is some cognitive dissonance associated with working together while separating—largely because the casual conversations that generally come with working together have been lost.

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3 Employee-Related Threats and What To Do to Stop Them

3 Employee-Related Threats and What To Do to Stop Them

I think most business owners would be kind of surprised to find out that the biggest threat to their business wasn’t hackers or natural disasters, it was coming from the same people they depend on the most: their employees. 

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Is Remote Work a Bigger Risk with Certain Employees?

Is Remote Work a Bigger Risk with Certain Employees?

Despite all that has gone on, many businesses have managed to stay open by embracing the remote capabilities of today’s technology. This is undeniably fortunate… however, it is crucial that we also acknowledge the importance of cybersecurity as these actions are taken.

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Why You Should Encourage Breaks

Why You Should Encourage Breaks

In modern business culture, productivity reigns supreme. So much so, in fact, that the concept of a break is unofficially frowned upon and seen as an indicator of an unproductive employee. Breaks can actually benefit the productivity of your team. Let’s go over the perception of a break, and what the reality is.

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Tip of the Week: Get Control Over All Your Notifications

Tip of the Week: Get Control Over All Your Notifications

For Android users, notifications are a big part of the user experience. Unfortunately, every single app you use creates them and they can be a major distraction. To help limit these notification-based distractions, you need to understand how to manage them. Today, we give you a few suggestions on how to keep your notifications from being a detriment to your productivity.

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Tip of the Week: Building Up Four Business Security Basics

Tip of the Week: Building Up Four Business Security Basics

With all the threats that stand to create problems for your business, it can be surprising to hear that some of your biggest security risks actually derive from your staff, and their exposure to your technology. Less surprising to hear: security issues interfere with the successful operation of your business. Here, we’ve shared a few tips to help your staff better adhere to security practices.

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Common Questions for Working Remotely

Common Questions for Working Remotely

The COVID-19 pandemic has slowed the world down for some time, shutting down nonessential businesses until conditions are controlled well enough for their employees to return to work. In the interim, many businesses have largely shifted to remote operations in as many processes as they can. Many still have questions about remote operations, so we’ve done our best to answer them.

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Internet Rights Advocacy Is for More Than Internet Access

Internet Rights Advocacy Is for More Than Internet Access

Some people believe so much in something that they’ll commit their lives to make it better for everyone. The Internet, as one of the most impressive advancements of civilization, has a fair amount of people who take the time (or make a living) advocating on the various issues that face Internet users. These Internet rights advocates have begun to make a big difference on the way that businesses, especially those businesses that only exist on the Internet, can act. Today, we’ll take a look at Internet advocacy.

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How to Turn a Security Risk into a Security Solution

How to Turn a Security Risk into a Security Solution

Let’s face it; the office isn’t the most engaging place at all times. Repetitive tasks can make attention to detail difficult to maintain. While this might throw a wrench into operational plans, it’s not the end of the world. A major threat like ransomware, on the other hand, could be a business-ender. When a lack of engagement meets security issues, you create a whole other monster that could strike your business when you least expect it.

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How to Order the Items on Your To-Do List

How to Order the Items on Your To-Do List

Being in business today means that you have a lot on your plate, it’s as simple as that. Yet, with so many tasks piling up, it can be challenging to prioritize them all so you can figure out where to start. Below, we go over some strategies you can use to make sense out of all the tasks you have on your day and reach a point of productivity.

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Disconnect from the Web and Experience Life

celly400Mobile devices give you the ability to always be connected with the virtual world. It may seem like this is great for productivity because you feel like more work is getting done; but could it be that constant connectivity is wearing us down? In light of the stresses caused from being connected, it's good to unplug and recharge your brain.

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