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Ferrum Technology Services has been serving the Elgin area since 2007, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

VoIP is the Solution to Growing Communications Costs

VoIP is the Solution to Growing Communications Costs

Investment in communications is one way that any company can improve operations and everything that comes along with them. There are many options out there to improve communications, but few have the same impact on your bottom line as Voice over Internet Protocol (VoIP).

The fact of the matter is that traditional technologies are no longer enough to get by in a competitive and fast-paced business environment. As such, the telephone is technology that just can’t keep up. VoIP, particularly Hosted VoIP, is a great way to bolster your communications platform by providing access to an application that operates on your company’s existing bandwidth. You already pay for your business’ bandwidth, so why not repurpose it to use for your communications platform?

The cloud—the technology that provides access to all of your productivity applications, email, and other software solutions—is the same technology used to power Hosted VoIP. There are no large hardware purchases, and you don’t need to manage or maintain a PBX server. All you have to do is contact us at Ferrum Technology Services and we can set up a VoIP phone system for your business.

The best part of all this is that each user can be added quickly and efficiently, and once they are connected, they can use their personal smartphone as a business phone. This gives companies the ability to provide feature-rich and reliable communications solutions to their employees even when they have to work remotely. On average, you can save up to 40% compared to your current phone system.

Benefits of Hosted VoIP

In addition to the cost savings, you can expect the following benefits from your VoIP system as well:

  • Easier to Manage: Switching to VoIP eliminates your relationship with the phone company. More than that though, VoIP doesn’t need special hardware, it can use the same wiring and switches as your LAN.
  • Unified Communications: Installing a VoIP platform likely means that you are able to unify your organization’s communications platform, giving your staff the option to communicate multiple ways at the click of a button.
  • Functionality: A VoIP platform can integrate with all types of business-management software to provide easy access to the communication capabilities that often make business run better. VoIP also has innovative features like Voicemail-to-email transcription, interactive voice recognition, and integrated chat.
  • Scalability: When you onboard new users and need to add a line to your business, it’s as simple as a couple of clicks.

We recommend that you start the conversation about switching to a VoIP phone system as soon as possible. The longer you wait, the more cost savings you are leaving on the table. To learn more, give us a call at (847) 697-3282.

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