A Missed Marketing Opportunity Your IVR

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Phishing & Vishing: When Every Ring and Ping Becomes a Risk
In property management and real estate, communication isn’t just important—it’s constant. Phones ring with maintenance requests, texts buzz with showing confirmations, vendors leave urgent voicemails, and clients expect instant responses. That nonstop flow keeps the business moving. But it also make...
09-23-2025

Healthcare’s Critical Vulnerability: The Enduring Risk of Legacy Phone Lines
POTS, or Plain Old Telephone Service, refers to traditional copper-wire phone lines. For decades, these lines were the backbone of voice and safety communications in hospitals, clinics, and long-term care facilities. Today, they represent a persistent and growing vulnerability as telecom providers p...
09-15-2025

Shared Extensions Create Blind Spots: Why It’s Time to Move On
In many industries — from hospitality to healthcare to property management — phone extensions are still shared among staff. On the surface, this seems convenient. One number for the front desk. Another for the sales team. Everyone logs into the same account and picks up when they can.
09-11-2025