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Ferrum Technology Services has been serving the Elgin area since 2007, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Ferrum Technology Services Team Attends the 1st Quarter 2014 'ConnectWise Central Mafia User Group Event'

Ferrum Technology Services Team Attends the 1st Quarter 2014 'ConnectWise Central Mafia User Group Event'


Elgin, Illinois – Tuesday, January 28th, 2014
 – Ferrum Technology Services announces they were represented at the ConnectWise’s first quarter 2014 regional user group meeting by company Technical Account Managers and Services Coordinators. ConnectWise host user group events every quarter to offer partners the opportunity to learn and collaborate through lively user group meetings. These user events are spread over nine regions and held every quarter, the team from Ferrum Technology Services attended the ConnectWise Central Mafia User Group Meeting, which this quarter was again held in Rosemont, IL.

Elgin, Illinois – Tuesday, January 28th, 2014 – Ferrum Technology Services announces they were represented at the ConnectWise’s first quarter 2014 regional user group meeting by company Technical Account Managers and Services Coordinators. ConnectWise host user group events every quarter to offer partners the opportunity to learn and collaborate through lively user group meetings. These user events are spread over nine regions and held every quarter, the team from Ferrum Technology Services attended the ConnectWise Central Mafia User Group Meeting, which this quarter was again held in Rosemont, IL.

The ConnectWise user group meetings are lead by knowledgeable facilitators that help guide group discussions about popular trends, issues and also identified and examined by the group of ConnectWise partners.

At this most recent user group meeting, the team from Ferrum Technology Services learned about 15 Core Values that make an IT relationship thrive with their clients, as well as best practices for procurement. 

These regional user group meetings are in line with the ConnectWise mission of helping companies be the best they can be by listening to the challenges of their partners and providing solutions. Connectwise partner and Ferrum Technology Services Technical Account Manager Shaun Lang commented, “Our entire team looks forward to the chance to attend one of these sessions.  They are great ways to collaborate with other providers, get best practice insite, and learn from one another. I love building strong relationships that last for years.  We are priveledged to be able to rotate our team through these meetings every year and I look forward to the next one!”

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