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Ferrum Technology Services has been serving the Elgin area since 2007, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Three Ways to Help Reduce Employee Burnout

Three Ways to Help Reduce Employee Burnout

All of your workers depend on the success of your business. A lot of times, however, it doesn’t always seem to managers that they understand that concept. They probably aren’t just slacking off, they probably are a little burned out. Deloitte estimates that approximately 8 out of 10 wage workers show some signs of burnout. Since any lack of productivity is wasted money, you need to do what you can to ensure your employees have the resources they need to overcome burnout. 

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Six Changes You Can Easily Make to Help Your Business Succeed

Six Changes You Can Easily Make to Help Your Business Succeed

Successful businesses need to change to keep up with what customers want, new trends, and how the world is changing. This means they have to know their business well and be open to trying new things. Let’s look at six important areas where businesses often make changes to stay successful.

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Patience and Productivity Go Hand-in-Hand

Patience and Productivity Go Hand-in-Hand

A business with workers who stay productive is usually a successful one. There are tons of tips out there on how to stay productive, but one that often gets overlooked is patience. This month, we're focusing on how patience can actually boost productivity.

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Tip of the Week: These Google Docs Shortcuts are Really Valuable

Tip of the Week: These Google Docs Shortcuts are Really Valuable

Does your business rely on Google Workspace for productivity? If so, we have some helpful tips to boost your efficiency by using lesser-known shortcuts. Let’s dive into a few tricks that can save you time and help your team work smarter.

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The Most Successful Goals are Set Strategically

The Most Successful Goals are Set Strategically

Running a small business often involves big dreams of rapid growth and immediate success. However, keeping expectations realistic is essential to achieving steady progress. In today’s blog, we’ll explore how managers and entrepreneurs can set achievable goals and maintain balance in their businesses.

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Is Running Your Business Stressing You Out? You Aren’t Alone

Is Running Your Business Stressing You Out? You Aren’t Alone

Business is not always a good time. There are times when things are going well, and then one problem pops up that leads to other problems, opening what seems to be an endless cycle of issues that you need to deal with. Some of these problems seem like they are catastrophic. While it may seem impossible, keeping a positive frame of mind can make all the difference when facing a river of problems. Today, we’ll go through a few things you can do to keep a positive frame of mind when things seem to be falling apart right in front of you.

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You Should Be Aware of These Two Productivity Pitfalls

You Should Be Aware of These Two Productivity Pitfalls

Technology has empowered us to achieve more than ever, but with that progress comes increased expectations for everyone. This means greater productivity, and the pressure to perform can be relentless at times, making it crucial to find efficient ways to manage our tasks. Unfortunately, there is a natural limit to how much we can accomplish, and certain challenges can push us to that limit faster. Today, we want to explore two of the most common productivity pitfalls.

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Avoid Downtime With Strategic Proactivity

Avoid Downtime With Strategic Proactivity

Every organization relies on its IT to be operational and available. Some businesses cannot function at all without it. However, issues can arise if employees need access to it when it comes time to patch software or perform other maintenance. This month, we’ll explore the strategy behind proactive IT maintenance and how it helps businesses avoid downtime in various ways.

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Poor Productivity Leads to Poor Business Performance

Poor Productivity Leads to Poor Business Performance

Productivity. To business owners, it can be a mantra. You can judge the success of your organization by productivity, as it often translates directly to profits. You’ll notice a lack of productivity in your operations, and potentially even your pocketbooks, so it’s incredibly important to know whether your business is being productive or not.

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We Should Talk About the “Act Your Wage” Trend

We Should Talk About the “Act Your Wage” Trend

Numerous workplace trends have emerged in the past few years, many of which employers are not fond of. “Quiet quitting” is an example of such a trend, where workers will do the bare minimum—nothing more—to retain their employment. More recently, the trend has been to “act your wage.”

Let’s look at what this means and how to handle it if you ever encounter it in your business.

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Keys to Improving Operational Efficiency

Keys to Improving Operational Efficiency

For the modern business, keeping processes efficient is a key contributor to maintaining productivity. By doing your best to eliminate inefficiencies small businesses can remain competitive and profitable. One effective strategy is to streamline processes through automation.

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AI Can Dramatically Improve Your Business Operations

AI Can Dramatically Improve Your Business Operations

AI has infiltrated the zeitgeist in a way that few technologies have. It’s rare to hear about anyone who has no opinion on how it should or should not be used. Businesses, however, can take full advantage of the situation and capitalize on the use of AI in operations and products. Today, we want to explore the opportunity businesses have to use AI to add value to their offerings.

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Here are Five Ways Faster Internet Helps Your Business

Here are Five Ways Faster Internet Helps Your Business

Internet speeds have been increasing over the past few years as more people do more online. This enhancement in speed brings several benefits to businesses of all types. Let’s look at five benefits businesses can take advantage of with higher Internet speeds. 

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How You Can Benefit from Business Analytics

How You Can Benefit from Business Analytics

For modern businesses, data is king. It's the driving force behind decision-making, strategic planning, and competitive advantage. Enter business analytics.

This powerful tool transforms raw data into meaningful insights, but how can you use small business analytics for yourself?

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Technology Can Help Promote Improved Worker Wellness

Technology Can Help Promote Improved Worker Wellness

Being a part of the workforce today comes with its share of challenges. Various stressors, both related to work and outside of it, can significantly affect an employee's performance. Therefore, it's crucial for companies to prioritize their team's well-being, and one effective approach is by embracing and promoting the use of technology to make workers’ tasks easier to manage.

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5 Technologies for Any Business That Will Improve Operations

5 Technologies for Any Business That Will Improve Operations

You’ll go through various high and low points when you're running your business. That’s just part of the game; the unpredictability comes with running a business. You might lose confidence in your operations and wonder if you’re making the right calls—particularly with business technology. Thankfully, there are ways you can use technology that take a lot of the guesswork out of what the future holds for your business.

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The Challenges of a 4-Day Workweek

The Challenges of a 4-Day Workweek

There are many ways to increase your team's productivity, but one of the less obvious ones is to consider an alternative work week. Specifically, the idea in question is the four-day workweek, which advocates argue could potentially increase productivity by virtue of working less.

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Different Size Businesses Need Different CRMs

Different Size Businesses Need Different CRMs

Establishing and nurturing positive customer relationships stands as important for any business. A vital tool in achieving this goal is the implementation of a customer relationship management (CRM) platform. While many CRMs share common features, some offer more advanced capabilities at a higher cost. This month, we will explore the suitable CRM options for businesses at different levels.

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Two Places Collaboration Improves a Business

Two Places Collaboration Improves a Business

Enhancing collaboration is pivotal for the success of many businesses, and leveraging technology can exponentially improve collaborative outcomes. The challenge lies in identifying the most suitable collaboration tools for your organization’s specific needs. In this month’s newsletter, we will explore two categories of software that can enhance your organizational collaboration.

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Five Controversial Technologies You Need to Be Careful With

Five Controversial Technologies You Need to Be Careful With

With many compliance and regulation laws existing in today’s business world, it’s no small wonder that ethical dilemmas surrounding business technology are more common than you might expect. Let’s go over five of the more controversial uses of technology so you can avoid facing them during the course of your operations.

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