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Ferrum Technology Services has been serving the Elgin area since 2007, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

How Modern Businesses Can Avoid Downtime By Looking to the Future

How Modern Businesses Can Avoid Downtime By Looking to the Future

Every organization relies on its IT to be available when needed. Some businesses can’t function at all without them. However, if a business isn’t keeping up with the management and maintenance of its IT, it can lead to downtime. Today, we’ll explore proactive IT maintenance strategies and how they help businesses minimize downtime in various ways.

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3 Key Aspects of Managing Your Server Infrastructure

3 Key Aspects of Managing Your Server Infrastructure

There’s no getting around the fact that server management is difficult for SMBs. While they might be a critical part of your operation’s infrastructure, servers are complex pieces of technology. If they are not appropriately managed, your company could waste time, energy, and resources. Today, we want to highlight the primary functions of server management and how you can get the most out of your existing resources.

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Avoid Downtime With Strategic Proactivity

Avoid Downtime With Strategic Proactivity

Every organization relies on its IT to be operational and available. Some businesses cannot function at all without it. However, issues can arise if employees need access to it when it comes time to patch software or perform other maintenance. This month, we’ll explore the strategy behind proactive IT maintenance and how it helps businesses avoid downtime in various ways.

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Having Strong IT Support Can Save You Money

Having Strong IT Support Can Save You Money

Small businesses increasingly rely on technology to streamline their operations and engage with customers. While technology offers numerous benefits, it also comes with its set of challenges and risks, particularly in terms of financial security. Effective IT support is crucial for safeguarding the financial stability of small businesses. This month, we’ll take a look at how this works.

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3 Benefits that Come with a Managed Service Agreement

3 Benefits that Come with a Managed Service Agreement

Technology presents a significant challenge for businesses of all sizes, whether you're a quaint family-run shop or a swiftly expanding enterprise. The upkeep of technology—from hardware like computers and servers to software solutions and point-of-sale systems—is a perpetual task. This month, we aim to explore how managed IT solutions can optimize your resources by providing a straightforward, convenient, and cost-efficient alternative to hiring multiple in-house technicians.

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Three Qualifications You Should Look for in an MSP

Three Qualifications You Should Look for in an MSP

Many small and medium-sized businesses have serious difficulties when they try to balance their technology needs against the limited resources at their disposal. Fortunately, this serious issue can be resolved effectively by working with a managed service provider (or MSP). The approach that these professionals take outpaces the value that more traditional forms of IT support have been able to offer—whether that support is through an external provider or even an in-house team.

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Let an MSP Revitalize Your Business Technology

Let an MSP Revitalize Your Business Technology

We are passionate about showcasing how technology can fuel the growth of businesses, especially small and medium-sized enterprises (SMBs) with significant potential but constrained by budgetary limitations. That's why we specialize in offering managed IT services tailored to drive business expansion for SMBs. If you haven't yet explored outsourcing your IT requirements, you could be overlooking a valuable opportunity to mitigate many of your organization's daily challenges.

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Optimize Uptime with Proactive Management

Optimize Uptime with Proactive Management

Every organization depends on its information systems to be up and available when needed. Some businesses simply can’t function at all without them. When a business inevitably needs to patch its software or perform other maintenance, it can cause problems when employees need these systems to be available. This month, we’ll talk about the strategy behind proactive IT maintenance and how it helps businesses avoid downtime in multiple ways. 

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What Are the Big Benefits that Outsourced Managed Services Give You?

What Are the Big Benefits that Outsourced Managed Services Give You?

Your IT team plays a crucially important part in your business machinations. However, many small and even medium-sized businesses may not have the in-house resources to effectively cover their needs. If this could easily describe your business, you might want to consider outsourcing some of your technology management needs to a managed service provider. 

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Managed Services Does a Great Job of Reducing Support Costs

Managed Services Does a Great Job of Reducing Support Costs

Cost is a massive issue for nearly every single business out there. You have to have a measured approach to investment to maximize the ability to create returns. One of the best ways for companies to do this in technology is to partner with a managed services provider. “Why?” you may ask. We go into three ways we can bring value in today’s blog. 

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Keep Your Users Happy with Managed Technology Support Services

Keep Your Users Happy with Managed Technology Support Services

Making IT decisions while balancing the user experience—including their complaints—can be exhausting. As a decision maker for your business, you have a budget to consider, as well as a timeline to manage. You’ll have to say no, which no one likes to hear, but it’s a necessary part of running your organization effectively.

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Why Your Business’ IT Needs to Play Nice with Its Strategy

Why Your Business’ IT Needs to Play Nice with Its Strategy

A company's IT strategy plays a pivotal role in shaping its entire operational approach. This underscores the critical importance of meticulously crafting your organization's IT strategy. Beyond merely aligning your IT resources and support with your business objectives, a tailored IT strategy empowers you to adapt to the specific conditions in which you operate and devise practical solutions to your unique business challenges. But the advantages don't end there; let's outline several compelling reasons why businesses should consider customizing their IT strategy to harmonize with their core business initiatives.

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How to Protect Your Business from Cyberattacks

How to Protect Your Business from Cyberattacks

The other day, we talked about an assortment of security issues that could very well cause harm to your business if you aren’t prepared for them. We wanted to continue that conversation and discuss the things that you need to be sure are done so you are, in fact, prepared.

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Not All IT Support Options are Created Equal

Not All IT Support Options are Created Equal

Information technology is at the center of nearly every business operation. It plays a crucial role in enhancing productivity, enabling communication, and ensuring data security. As technology advances, however, the management of it becomes increasingly complex and can create problems for organizations. That’s why it is crucial that if your organization is going to depend on technology you will need comprehensive IT support and management. 

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A Forward-Thinking Business Needs IT Support to Match

A Forward-Thinking Business Needs IT Support to Match

When you start looking at how organizations conduct business, you quickly notice the role IT plays. To this end, it is essential that all of the technology used by your organization is consistently maintained. To ensure the reliability of this technology choosing a partner that can make that happen is important. This month, we will go through the things that make managed services such a valuable service. 

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IT Management is Just Part of What We Offer

IT Management is Just Part of What We Offer

There are a few options out there for businesses to turn to for IT management. Many hire an in-house IT team, and many of them suddenly find that their in-house team is exceptionally busy. Some may even find that not everything is able to be accomplished by this team simply because of how many challenges are on the ever-growing docket. Fortunately, these businesses have another great option to turn to, in addition to their in-house team: managed IT services.

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Did Apple Really Suggest Dropping Your Computer to Fix It?

Did Apple Really Suggest Dropping Your Computer to Fix It?

Most computers you’ll find in the workplace are PCs that run Windows, but Apple is also a major player in the computing and technology landscape. Apple produces sleek and high-end hardware using efficient operating systems, but it’s not all sunshine and rainbows for Apple products and their users. In fact, at one time, they recommended the most absurd fix for one of their products: slamming it on the desk.

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The Role IT Plays in Your Business Might Be Larger than You Think

The Role IT Plays in Your Business Might Be Larger than You Think

It’s no shock that business executives are already busy enough, but you need to add “knowing more about your IT infrastructure” to that list if you haven’t already done so. It’s critical that you are on the same page as your IT staff, and this relationship will fuel productive relations with both your technology and the staff utilizing it.

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Managed IT Services Successfully Support Businesses

Managed IT Services Successfully Support Businesses

Technology management is a challenge for small businesses, especially those that have limited resources at their disposal. There are a lot of decision makers that are under the impression that they cannot afford to take proper care of their technology, so they put it off until their technology starts to fail. So, we ask you this question: if not now, when is the appropriate time to take care of your technology?

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Choosing Managed IT Brings Massive Benefits

Choosing Managed IT Brings Massive Benefits

How does your business handle technology problems that come with using servers, workstations, and other solutions in the workplace? Do you solve problems as they come up, or do you take a proactive stance to keep your tech under control? Either way, the fact remains that break-fix IT is an inefficient and wasteful way of approaching your technology solutions, especially with managed service providers changing the way SMBs implement technology.

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