Ferrum Technology Services Team Attends the 3rd Quarter 2014 'ConnectWise Central Mafia User Group Event'

Elgin, Illinois – Tuesday, September 16th, 2014 – Ferrum Technology Services announces they were represented at the ConnectWise’s third quarter 2014 regional user group meeting by company Managing Partners, Technical Account Managers and Services Coordinators. ConnectWise host user group events every quarter to offer partners the opportunity to learn and collaborate through lively user group meetings. These user events are spread over nine regions and held every quarter, the team from Ferrum Technology Services attended the ConnectWise Central Mafia User Group Meeting, which this quarter was again held at the Hilton Chicago, Oak Lawn, IL.

Elgin, Illinois – Tuesday, September 16th, 2014 – Ferrum Technology Services announces they were represented at the ConnectWise’s third quarter 2014 regional user group meeting by company Managing Partners, Technical Account Managers and Services Coordinators. ConnectWise host user group events every quarter to offer partners the opportunity to learn and collaborate through lively user group meetings. These user events are spread over nine regions and held every quarter, the team from Ferrum Technology Services attended the ConnectWise Central Mafia User Group Meeting, which this quarter was again held at the Hilton Chicago, Oak Lawn, IL.

The ConnectWise user group meetings are lead by knowledgeable facilitators that help guide group discussions about popular trends, issues and also identified and examined by the group of ConnectWise partners.

These regional user group meetings are in line with the ConnectWise mission of helping companies be the best they can be by listening to the challenges of their partners and providing solutions. Connectwise partners discussed best IT practices in the real world and the challenges we face in provided world class support.  Partners also reviewed common scenarios we all face on a daily basis and ways to improve efficiences while eliminating bottlenecks while providing the highlest level of service to our customers.

During this event, ConnectWise dedicated a round table discussion on new features and the technology roadmap of their award winning PSA system.  "Connectwise allows us to deliever services in a way that destinguishes us from other IT firms in our market", says Rick Sherman, COO.  "While many IT firms offer the same line of services as Ferrum, the manner in which we deliver those services allows us to retain our current customer base while allowing us to expand in our many business units", says Sherman. 

About Ferrum Technology Services
Ferrum Technology Services implements business communication solutions and is an outsourced IT service provider serving clients throughout the Northern Illinois market. Ferrum Technology Services is dedicated to helping small and medium-sized businesses (SMBs) achieve their long-term goals through our Managed IT Services program, for the best application and management of information technology. We work with businesses that are looking for our managed IT services and IT support in order to build, maintain and optimize their IT - all without breaking the bank. We are the experts in technical support, services and security, and we offer it all at a price businesses can afford.

About ConnectWise
Made for companies that sell, service, and support technology, ConnectWise is the #1 business management platform worldwide. Today, more than 90,000 users rely on ConnectWise to achieve greater accountability, operational efficiency, and profitability. Leveraging the cloud, the platform fully integrates business-process automation, help desk and customer service, sales, marketing, project management, and business analytics that dramatically streamline a company’s operations. ConnectWise also gives its users access to a powerful network of ideas, experts, and solutions. A veteran in the technology services industry, ConnectWise has been the premier business management platform for technology companies for more than 15 years.