I graduated from Bulter County Community College in 2011 with an Associate in Applied Science (Computer Information Systems - Network and PC Specialist). Currently I hold HDI Support Analyst Certification, HDI Support Center Team Lead Certification, as well as a MAC Integrations 10.10 Certification and an ITIL Foundation Certification.
I like working on the Ferrum Help Desk because of all of the different systems I get to work on. I gain new experiences every day. No two days are ever the same, not to mention, the comradery among my team is amazing!
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