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Ferrum Technology Services has been serving the Elgin area since 2007, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Fake Ransomware Attacks Work Because People are Scared

Fake Ransomware Attacks Work Because People are Scared

Ransomware is one of the worst threats you can encounter, and the first half of 2021 saw more large-scale ransomware attacks against both individuals and businesses than ever before. A new threat, however, promises to disrupt this trend, and it’s one that you might not have considered: fake ransomware attacks.

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Backup Secrets from the Pros

Backup Secrets from the Pros

Data backup is one of the most important parts of protecting your digital assets, but many organizations are unable to successfully pull it off without a hitch. We’ll help you get a feel for what should happen when you set up your data backup system, what happens when you initiate a backup, and how to proceed with restoring it.

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Identifying Errors in Phishing Emails can Save Your Bacon

Identifying Errors in Phishing Emails can Save Your Bacon

Phishing scams have been around for a long time, and they have only grown more convincing and more dangerous. Some businesses can’t even tell the difference between phishing scams and legitimate messages! How can your organization take the fight to phishing emails? It all starts with knowing what to look out for.

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Tip of the Week: Make Sure Your Headphones are Clean

Tip of the Week: Make Sure Your Headphones are Clean

With so many people working remotely, it’s no surprise that folks are used to having headsets on or earbuds in. With increased use, these devices naturally get dirtier than they would otherwise. Let’s take a look at how you might go about cleaning them.

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How to Mitigate the Damage You See from Ransomware

How to Mitigate the Damage You See from Ransomware

This year saw a considerable rise in the number of high-profile ransomware attacks, so if you have not already considered what you are going to do to put a stop to them for your own business, you need to do so now. Thankfully, there appear to be several measures you can implement to limit the damages done by ransomware, and it all starts with some preparation.

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Best Practices are What Make Us Stand Out

Best Practices are What Make Us Stand Out

You hear the term “best practices” quite often, but unless you know what the buzzword means, it is pretty much meaningless. There actually is some merit to understanding what the term “best practice” is and why it is so important, so without further ado, let’s take a deeper dive into what a best practice actually is.

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For the SMB Returning to Work

For the SMB Returning to Work

Many states’ stay-at-home orders that are/were designed to mitigate the spread of the COVID-19 virus are now lapsing all over the U.S. As a result, business owners are re-opening their doors to a great deal of uncertainty. We have put together this guide to help the business owner understand that, even though you’ve finally been given the go-ahead, you have a responsibility to keep your staff and customers safe.

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Don’t Let Your Small Business Fall Prey to These Common Security Risks

Don’t Let Your Small Business Fall Prey to These Common Security Risks

Data breaches are an unfortunate reality that businesses have to contend with, but small businesses often do not give them the consideration that they deserve. It is critical that you consider security challenges and take these risks seriously. Let’s examine how you can overcome some of the many challenges that small businesses have with cybersecurity.

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3 Tips to Build Better Habits (Future You Will Thank You)

3 Tips to Build Better Habits (Future You Will Thank You)

Some high-profile business owners are notorious for having daily routines that build good habits, like going to the gym or waking up early, but more often than not, the stressors of day-to-day business build bad habits that compound on each other over time. Therefore, it is imperative that you address this now and develop good, productive habits.

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Managing Your Email Can Help You Be More Productive

Managing Your Email Can Help You Be More Productive

Wrangling an email inbox that has been left to its own devices for months can be a challenge, especially for those who sign up for email lists and never unsubscribe from anything. If this sounds like you, be sure to read on and discover ways that you can finally take back control of your email inbox.

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Considering Your Business’ Cybersecurity Strategy

Considering Your Business’ Cybersecurity Strategy

It should come as no surprise that cybersecurity is an important consideration for a business, which means it is important that you are aware of how effective your security practices are. Evaluating this is best accomplished by testing your team and their preparedness… but how often should you do so?

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Colonial Pipeline Ransomware Response Raises Questions

Colonial Pipeline Ransomware Response Raises Questions

As is often the case with ransomware attacks, the situation with the Colonial Pipeline hack has grown more complex as more information regarding the attack has been discovered. Here are some of the major developments that you should keep top of mind in the wake of this devastating ransomware attack.

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Explaining the Difference Between HIPAA and HITRUST

Explaining the Difference Between HIPAA and HITRUST

Some industries have specific standards that must be met regarding data security and privacy. For healthcare and its related industries, you have HIPAA, the Health Insurance Portability and Accountability Act, which protects the privacy of patient records and requires that organizations maintain them in a specific fashion. To make this a bit easier is HITRUST, the Health Information Trust Alliance. How are these two intertwined and how do they make the privacy regulations in the United States easier to understand?

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Make Cybersecurity a Culture Within Your Organization

Make Cybersecurity a Culture Within Your Organization

Unfortunate as it might be, one single solution is not going to eliminate any and all of your cybersecurity woes. That said, there are plenty of ways that you can mitigate the majority of threats and minimize their chances of success. One of the best ways is to construct a culture of cybersecurity awareness within your organization that encompasses all employees, including upper-level management and the C-suite. Here are 11 ways that you can build up an enduring culture of cybersecurity awareness for your business.

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Three Practices to a More Secure Network

Three Practices to a More Secure Network

The past year has been tough on businesses, if only because of how unpredictable everything has been. As far as network security goes, however, most of the threats that were plaguing companies before the pandemic are the same ones that IT administrators are dealing with today. Curiously, it seems that a week can’t go by without a major data breach. Why is this happening? Simply put, the fundamentals of security management are being neglected. Let’s take a look at three practices that need to be followed in order to keep your organization from being a victim of a scam or cyberattack.

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A Company’s Cybersecurity Culture Starts from the Top

A Company’s Cybersecurity Culture Starts from the Top

There are countless aspects of running a business that demand your attention on a daily basis, but one of the most important that can often go by the wayside is cybersecurity. No matter the size of your business, cybersecurity can make all the difference in preserving your organization’s future. While we recommend implementing technology solutions to make cybersecurity easier to manage, without an established culture of cybersecurity, your business will remain at risk regardless of the measure you take to protect it.

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Tip of the Week: Managing Turnover

Tip of the Week: Managing Turnover

A lot of people have wanted to do their jobs from home for a very long time. It took a global pandemic to make it happen, but over the past year, millions of people have successfully navigated remote work from the comfort of their homes. The reality of it was a lot different than what most of them expected, however. Some organizations are simply better at managing their remote workers and this, and other factors, have led to some significant turnover at some companies. Let’s take a look at the reasons for this and give you a couple of tips that will help you retain your remote workers.

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Smart Technology Can Actually Help You to Streamline Your Business

Smart Technology Can Actually Help You to Streamline Your Business

A lot has been made about smart technology over the past few years with one major takeaway: it is far too risky to deploy. Security problems with Internet of Things (IoT) devices have been widely discussed and it has kept organizations from deploying technology that can really help their business. Let’s take a look at some of the technologies that your business can use to streamline your operations.

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Defining Penetration Testing and How It Can Help Your Business

Defining Penetration Testing and How It Can Help Your Business

One of the most valuable things for a business to know, in terms of its cybersecurity, is how vulnerable it is to breaches and exploits. This kind of information can be gathered via a process called penetration testing, or pen testing. Let’s go over how the average pen test is conducted to see how these insights are collected.

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IT Lessons from NASA’s Mars Rover Program

IT Lessons from NASA’s Mars Rover Program

In light of the recent successful touchdown of Mars Rover Perseverance, it reminded me of a really fun story I read about a technical issue that NASA had a few years ago, and how it’s an extremely powerful message for anyone who relies on technology for their business.

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