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Ferrum Technology Services Blog

Ferrum Technology Services has been serving the Elgin area since 2007, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

A.I. Can Sell Pastries and Diagnose Cancer

A.I. Can Sell Pastries and Diagnose Cancer

Artificial intelligence is one of the most intriguing technologies that has come down the pike. For the small and medium-sized business, it may seem more like science fiction than a solution to their business’ operational problems. Today, AI is more accessible for the SMB than ever, and today, we thought we would share with you a situation where the technology—designed to help out in a bakery—is being used to diagnose cancer. 

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IT Lessons from NASA’s Mars Rover Program

IT Lessons from NASA’s Mars Rover Program

In light of the recent successful touchdown of Mars Rover Perseverance, it reminded me of a really fun story I read about a technical issue that NASA had a few years ago, and how it’s an extremely powerful message for anyone who relies on technology for their business.

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COVID-19 Pandemic Can’t Stop CES

COVID-19 Pandemic Can’t Stop CES

The Consumer Electronics Show is an annual event held in Las Vegas where manufacturers get to introduce their newest innovations and inventions. This year’s event was a virtual event because of the spread of COVID-19. It was the first time the event has gone completely virtual.

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Changing Technology Strategies Isn’t Always Great for Businesses

Changing Technology Strategies Isn’t Always Great for Businesses

For businesses that are looking to make large shifts in their operational strategies by adding new technology, they may be looking at some problems when the technology doesn’t take as advertised. Today, we will take a look at how technology, as useful as it can be, can also be problematic if the deployment isn’t handled properly. 

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Shifts In Strategy Keep Businesses Moving Along

Shifts In Strategy Keep Businesses Moving Along

The past year has been tough on many businesses. If they’ve learned anything it is the importance of staying flexible. The COVID-19 pandemic has created the need for organizations to move their operations offsite for fears of spreading the virus. With several different pharmaceutical companies now testing and pushing out vaccines for the virus, it seems that offices and other places of businesses will be opening back up, right? 

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Automation Tools are Changing Small Business Forever

Automation Tools are Changing Small Business Forever

By now, almost everyone is tired of the COVID-19 pandemic. Millions of people are out of work and millions more risk exposure at work. Thousands of businesses have had to close or suspend business. It’s just not a great scene for anybody. Many companies, who can’t just wait around for a vaccine to inoculate enough people for things to go back to normal, have started looking to automation to solve their business’ immediate and long-term problems.

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How Technology Has Helped Many Businesses Get Through the Pandemic

How Technology Has Helped Many Businesses Get Through the Pandemic

COVID-19 is still a factor that businesses need to consider, especially in terms of their continued operations. With major adjustments required to stay open, many small and medium-sized businesses will need to accept the situation their business is in and implement changes. Fortunately, research that Salesforce summarized in their fourth Small & Medium Business Trends Report suggests that this is happening.

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4 Innovations in Supply Chain Management

4 Innovations in Supply Chain Management

Many business’ supply chains have had a tough year. One positive outcome of this is that the innovation that was happening in that area has accelerated. Today, there are several technologies that are improving the way businesses can track all the goods that makes their business possible. Let’s take a brief look at four of them.

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Technology Innovations to Get Your Business Going

Technology Innovations to Get Your Business Going

The COVID-19 pandemic has had a major effect on business. Despite this fact, we’re starting to get to the point where most businesses are at least being allowed to attempt to conduct business in a somewhat normal fashion, but it’s definitely a new world out there. Business owners in all lines of business are looking for that tool that can improve productivity, make their operations more efficient, and spit out the metrics they need to tweak them. 

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Why You Need to Prioritize IT Resilience

Why You Need to Prioritize IT Resilience

I want you to take a moment and consider something: is your business prepared to survive any kind of data disaster? If you aren’t, you need to ensure that your systems—all your systems—can recover from whatever feasible event might impact them. This is what is known as IT resilience. Let’s dive in a little deeper.

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How Will Businesses Adjust their Technology Use After COVID-19?

How Will Businesses Adjust their Technology Use After COVID-19?

The impact of COVID-19 to businesses has been such that we will not likely return to the way business was run before all of this happened. A major factor to this is how businesses once made use of their technology. The shifts that have occurred in the last few months will not likely go away, even after the pandemic ends.

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How Automation Will Play into the Post-COVID-19 Workplace

How Automation Will Play into the Post-COVID-19 Workplace

As workplaces and offices everywhere have struggled to cope with the restrictions brought on by social distancing mandates, the adoption of automated solutions has surged ahead. Of course, this does open a few important questions to consider. For instance, what this could mean for employment post-pandemic, and how automation may be used in the future to mitigate the impacts we’re currently experiencing.

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Pandemics Stimulate Innovation

Pandemics Stimulate Innovation

The Coronavirus outbreak is one of the most remarkable events in our lives, but it is not the first time that people have had to deal with these seemingly mystical forces. Today, we have been able to stem the tide a little bit with our access to information technology, but for past pandemic victims, some good did come out of tragedy. This month we thought we’d talk about the importance of innovation in dark times. 

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AR Market Is Growing Rapidly

AR Market Is Growing Rapidly

Augmented reality (AR) has been talked about for what seems like ages. The technology, which overlays real time information over a displayed image, is seemingly advancing for retail use, but there have been several factors that have kept it from being as mainstream as it will be in the future. Let’s take a look at AR and how the efforts of some of the biggest tech companies in the world are aiming to push the technology to the limits. 

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CES Introduced New Surveillance Technology

CES Introduced New Surveillance Technology

The 2020 Consumer Electronics Show is always a good place to see the most innovative consumer technology. CES features products of all types from companies of all sizes. This year, there was a strong contingent of companies bringing products to market in the physical security space. This isn’t all that uncommon, but the reaction to many of these devices is noteworthy.

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How Augmented Reality is Changing the Face of Industries

How Augmented Reality is Changing the Face of Industries

AR, or augmented reality, has been touted as the next “big thing” for nearly a decade, while other “big things” have been introduced. Google Glass almost made AR more commonplace, but security and privacy concerns turned it into a non-starter. Today, AR has taken a new life, so let’s review some predictions for the future.

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You Need to Sufficiently Prepare to Make Changes to Your Business’ IT

You Need to Sufficiently Prepare to Make Changes to Your Business’ IT

Technology is something that experiences rapid change, and while it’s usually beneficial to businesses, change can often bring with it a set of growing pains. You might be able to get more done and reach more customers, but it might stretch your resources, frustrate employees, and force new processes upon your organization. When this change comes, will you lament the good old days, or will you seize the opportunity to improve your business as a whole? When it comes to technology, the answer might make or break the future of your organization.

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Tip of the Week: Determining the Return on Your IT Investment

Tip of the Week: Determining the Return on Your IT Investment

As time passes, your business will need to be able to grow and develop its use of technology through thoughtful investments and improvements. To do so, it helps to calculate the returns you can anticipate seeing from these investments. For this week’s tip, we’ll go over how to do so.

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3 Transportation Technology Innovations Every Business Owner Should Know

3 Transportation Technology Innovations Every Business Owner Should Know

Business of all types depend on transportation. Whether it be a distributor for a manufacturer, a taxi service, or a shipping company, being able to properly manage a fleet of vehicles is essential to the sustained profitability of the endeavor. Turning to technology to accomplish this is easier than doing it manually. We take a look at a few technology solutions that can work to help a business that relies on transportation to be the most effective business it can be.

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Have You Figured Out Your Next Technology Implementation?

Have You Figured Out Your Next Technology Implementation?

The capabilities of business technology are truly incredible, and they’re only becoming more impressive. This means that the solutions you have in place now will certainly need to be upgraded to other options at some point.

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