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Ferrum Technology Services has been serving the Elgin area since 2007, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

AI is Changing the Healthcare Industry

AI is Changing the Healthcare Industry

Healthcare is one channel where data continues to flow in and today’s technology is using some new innovations to keep up with provider demands. AI is one of the most transformative technologies in recent times, but understanding how healthcare benefits from it is important to get the most out of it. Today, we take a look at how AI is being used in healthcare. 

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A Useful Guide to Password Management

A Useful Guide to Password Management

Passwords serve as the primary defense barrier safeguarding your data against many individuals seeking that data for personal gain. Given the immense pressure put on passwords, understanding the significant threats is mandatory for every person. Today, we aim to furnish you with a handy reference guide to enhance your password management efficacy.

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AI Can Push the Needle for Small Businesses

AI Can Push the Needle for Small Businesses

Artificial intelligence is no longer confined to use by industry leaders. Small businesses increasingly recognize AI's transformative potential to boost efficiency, enhance customer experiences, and drive innovative strategies. Let’s explore three of the most popular ways small businesses use AI to improve their operations.

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AI Can Save Your Business Time and Money Through Automation

AI Can Save Your Business Time and Money Through Automation

Artificial intelligence is all over the headlines, and not always in a good way, but the fact remains that it can save your business plenty of time and resources that could be better invested elsewhere. Let’s go over some ways that businesses just like yours are currently using AI to automate tasks and streamline operations.

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Artificial Intelligence Can Improve These Four Processes

Artificial Intelligence Can Improve These Four Processes

Artificial Intelligence has become kind of a hot-button issue in the business world. Seemingly every business is starting to dip their toes in the AI water and are gaining significant benefits from doing so. In this month’s newsletter, we discuss four ways that AI, which is being integrated into a lot of the applications that businesses use, can improve business computing and enhance efficiency, customer relationships, and more.  

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No Surprise, AI Is Advancing Very Quickly

No Surprise, AI Is Advancing Very Quickly

Artificial Intelligence (AI) is one of those monikers that we’ve extended to most machine learning technologies nowadays. Over the past few years, however, AI has made huge strides in industry, providing a level of automation that simply wasn’t possible previously. Couple in the massive benefits that organizations can see through AI-driven data insights and it is truly a transformative technology. This week, we’ll take a look at AI and unpack just how fast it is evolving. 

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How Does AI Influence a Business’ Ability to Produce?

How Does AI Influence a Business’ Ability to Produce?

Now that AI tools are more publicly accessible than ever before, the question of whether or not it’s good for business looms ever closer. These tools are limited in their capacity to help, but they do show enormous potential that could be indicative of success in the future. Let’s go over some of the questions people have about AI tools.

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You Should Keep an Eye on Automation

You Should Keep an Eye on Automation

The use of automation is making waves in several industries for the boost in productivity it presents and overall cost reduction. With these systems being integrated very rapidly, the fear is that human workers are going to be replaced by machines. The honest truth is that many jobs will be displaced and result in jobs being created elsewhere. Today, we are going to look at what exactly automation is and how it is beneficial to a business and human advancement.

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Increased Automation Is Worrying the Workforce

Increased Automation Is Worrying the Workforce

Automation has helped many businesses improve operations, but at what cost to the people that work for these organizations? Many systems rely on the autonomy of artificial intelligence systems to keep certain tasks and workflows on point. Automation could replace up to a quarter of the current workforce in the next ten years, so people are naturally skeptical and worried about their jobs in the near future.

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Artificial Intelligence Brings Benefits to Healthcare

Artificial Intelligence Brings Benefits to Healthcare

The healthcare industry is notorious for its reliance on technology these days. With so many compliance laws and procedures that must be followed in the correct way, many businesses have turned to technology to make their jobs easier. Medical IT in particular can create a lot of concerns regarding infrastructure design and data sharing. How can innovations in artificial intelligence change this? Let’s find out.

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Soon Your Network Will Manage Itself

Soon Your Network Will Manage Itself

Traditionally, artificial intelligence isn’t thought of positively. In science fiction A.I. systems are usually the antagonist our hero has to overcome; or, more recently, as a knowledgeable sidekick to our hero. Outside of science fiction, however, A.I. has some real uses that make it a benefit to businesses today.

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Artificial Intelligence is Going to Help You Work Smarter

Artificial Intelligence is Going to Help You Work Smarter

Humankind has been fascinated with the concept of helpfully intelligent machines making life easier for many years. While we may still be many years away from the likes of Josie from The Jetsons or J.A.R.V.I.S. and F.R.I.D.A.Y., Iron Man’s digital super-assistants, artificial intelligence is a very real thing, with real benefits for businesses even today.

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Leveraging AI Might Be What Stops Hackers

Leveraging AI Might Be What Stops Hackers

There are times that hackers can’t interfere with data, and then there are times that hackers really can’t interfere with data. CERN, the Conseil Européen pour la Recherche Nucléaire (European Council for Nuclear Research) maintains far too powerful of a computer grid to risk it falling into the control of hackers. To protect it, CERN leverages the cutting edge of security to protect its European Laboratory for Particle Physics: artificial intelligence.

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In the Hands of Hackers Artificial Intelligence Can Be a Major Problem

In the Hands of Hackers Artificial Intelligence Can Be a Major Problem

As much as we personify the items in our life, we should remember that they are just that: items. However, technology has made it so that these items seem to be getting smarter through artificial intelligence. The first computer to play chess against a human opponent was introduced in 1956, and ever since, humanity has strived to make progress in the field of AI. In fact, AI is so valuable that even hackers are trying to take advantage of it.

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Artificial Intelligence: Right For The SMB?

Artificial Intelligence: Right For The SMB?

If the results of a Google search for ‘small business technology trends’ is any indication, artificial intelligence (AI) is not something that just concerns larger businesses and enterprises. Judging by the sheer number of articles that have been produced over the last several months, it is easy to see why a user might get the impression that SMBs who are not considering (or that aren’t already) investigating possible uses of AI are detrimental to their own success.

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Students Shocked to Learn Their Online Teaching Assistant is Actually AI

Students Shocked to Learn Their Online Teaching Assistant is Actually AI

More students today are earning online degrees than ever before. Thanks to online learning management systems, the classroom experience can marginally be replicated in an online environment. One of the biggest problems associated with online teaching, however, is that students have trouble getting the attention they deserve. Enter: Artificially intelligent teaching assistants.

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Deep Learning Analytics Promises to Streamline Operations for SMBs

b2ap3_thumbnail_deep_learning_400.jpgIt has been said in many different ways, but for many businesses, inefficiency is stealing capital and keeping your organization from producing at the levels you’d almost certainly like to see. One problem is how do you measure your company’s usefulness, as in, it’s propensity to meet or exceed expectations. Does your business have inefficient operations, or are there just several small inefficiencies that produce the same effect? Either way, understanding the concept of deep learning can go a long way toward giving your business the look it needs to sustain growth.

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Eugene Goostman Program Supposedly Passes Turing Test

b2ap3_thumbnail_will_there_be_ai_400.jpgArtificial intelligence might not be a thing yet, but according to the results of a recent Turing test, it might very well be on its way toward becoming reality. A Russian team has put together a computer program named Eugene Goostman that may (or may not) be the first program to pass a Turing test.

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