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Ferrum Technology Services has been serving the Elgin area since 2007, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Fiber Optics Are Boosting the Speed of Business

Fiber Optics Are Boosting the Speed of Business

The dissemination of data is of vital importance for your business, but do you understand why? Depending on the way your infrastructure is set up, you might be holding your organization back through the use of antiquated technologies. In a lot of ways, advances in technology have allowed businesses to achieve faster connection speeds--particularly in regards to connecting to the Internet.

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A Network Audit Is A Good Idea. Here’s Why

A Network Audit Is A Good Idea. Here’s Why

Does your organization have an internal IT department? If so, you’ve probably noticed that they are too busy problem solving to focus on improving your infrastructure. If they do have time to innovate, chances are they’re neglecting important maintenance. All it takes to improving your infrastructure and operations is, contacting your local managed service provider.

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Business Continuity In 3 Easy Steps

Business Continuity In 3 Easy Steps

Business continuity is an incredibly important part of running a business, but some smaller organizations underestimate just how crucial it is in the event of a disaster. Although FEMA estimates that more businesses are taking advantage of business continuity than ever before, not enough are. Business continuity is something that must be planned for, practiced consistently, and updated as needed. Does your business have a business continuity plan?

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Tip of the Week: How to Clear Browser Cache in Chrome, Firefox, and Edge

Tip of the Week: How to Clear Browser Cache in Chrome, Firefox, and Edge

Is your web browser running as well as it should be? Sometimes you might experience situations where your browser freezes or crashes. If your web browser starts acting up, you can troubleshoot what’s wrong by trying to clear the cache.

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2-in-1 Mobile Devices Give Businesses the Best of Both Worlds

2-in-1 Mobile Devices Give Businesses the Best of Both Worlds

As computing and business have become more intertwined, it has become more important for software solutions and other business-essential tools to be ready at a moment’s notice. This tendency has contributed to the rise of mobile solutions, although there is still a need for the power a desktop provides. That’s why we are big fans of convertible ultrabooks, or 2-in-1 devices.

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If You’re Ever Hit With Sudden Power Loss, this Device Will Save the Day

If You’re Ever Hit With Sudden Power Loss, this Device Will Save the Day

Imagine working diligently, then being abruptly cut off due to an unpredictable power surge. It would drive anyone to anger, especially if you had just gotten a significant amount of work done. Unfortunately, power surges happen and outages are inevitable, but the least you can do is prepare for them, and minimize downtime and data loss.

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Solid State Drives: Worth the Extra Expense

Solid State Drives: Worth the Extra Expense

Data storage is a major part of running a business, but when it comes to doing so, you have several options. The usual suspect, the hard drive, is what’s most commonly found in both consumer and business environments for a number of reasons. The solid state drive in particular presents unique opportunities for your business that you shouldn’t dismiss.

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3 Ways the Cloud Enhances Your Business

3 Ways the Cloud Enhances Your Business

The cloud trend has been very friendly toward businesses, allowing organizations to fulfill many of their needs and simplify processes that were challenging them only a few years ago. If you’ve never considered the cloud for your organization, it’s time to rethink your choices and ask yourself why you’re hesitant when there are so many great benefits of cloud implementation.

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Tip of the Week: Get the Most From Your Company’s Email With These 3 Tools

Tip of the Week: Get the Most From Your Company’s Email With These 3 Tools

As a small business grows and takes on more employees and adds more departments, one aspect that becomes increasingly difficult to manage is email. Essentially, you go from using a handful of email addresses to managing dozens of accounts. If it feels like you’re losing control of your company’s email situation, then you’ll want to implement the following email solutions.

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Don’t Assume Your New Device is Free of Malware

Don’t Assume Your New Device is Free of Malware

Imagine that, despite the extreme care you took to avoid threats from infecting your devices, they turned out to be infected anyway. However, what if the device had been infected before you had even gotten your hands on it?

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Study Finds that Businesses Wanting to Grow are Spending More on IT

Study Finds that Businesses Wanting to Grow are Spending More on IT

It’s clear that one of the best ways you can improve your organization’s operations is through investing in new IT solutions, but these expenses change from year-to-year. However, as years go by, the amount that your business invests in IT is sure to shift. Though this year saw a minor decrease in IT spending, Gartner predicts that next year will be another huge opportunity to invest in new technology and IT systems.


Specifically, Gartner predicts a 2.9 percent growth rate in IT expenditures during 2017. ComputerWorld reports this growth as part of a global IT spending of $3.49 trillion. Gartner also predicts that spending on devices will increase by 0.4 percent to an astounding $600 billion. Global software spending growth will exceed 7.2 percent to $357 billion, while IT service spending will increase by 4.8 percent to $943 billion.

This growth is attributed to businesses’ desires to grow and become authoritative figures in their communities and industries--or so says John-David Lovelock from Gartner. He states, “Leading organizations, as well as those that wish to lead, are spending on IT and nurturing their IT investments as the means to grow their business.”

One of the most noteworthy trends in these growing numbers comes from the fact that organizations are increasing their spending while cutting out unnecessary costs. These figures show that businesses want to eliminate unneeded expenses, but also to reinvest the saved revenue into new, more innovative technology solutions. In other words, organizations are attempting to invest their returns to improve operations, and it’s easier to do so than you would initially think.

In fact, this increase in IT spending can mean that businesses are more willing to invest in enterprise-level solutions that create more flexibility and scalability in the workplace, allowing for more growth. The right technology services have an uncanny knack for decreasing capital expenses and freeing up valuable time and resources for more important endeavors. One way that businesses are doing so is by outsourcing services like help desk support and email hosting to third parties in order to free up work hours and reduce their bottom line.

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Managing Your Computer Equipment Doesn’t Have to Be a Headache

Managing Your Computer Equipment Doesn’t Have to Be a Headache

Every business has hardware, like workstations, servers, and other devices, that are critical to its operational efficiency. However, managing your hardware can be tricky, especially if you’re a small or medium-sized business that has limited time and resources. If your business doesn’t have a process put in to place to handle hardware inventory and deployment, perhaps it’s time that you consider implementing one.

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Why Businesses Have to Be More Aggressive When it Comes to Technology

Why Businesses Have to Be More Aggressive When it Comes to Technology

Every business owner is keenly aware of how prominent a role technology has in today’s business environment. Yet, the vast majority of companies aren’t doing enough to keep up with the latest developments, and therefore, risk missing out on serious opportunities for growth, or even going out of business.

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Did You Know Nearly 50% of IT Projects Fail?

Did You Know Nearly 50% of IT Projects Fail?

The last time you implemented a technology solution, how did it turn out? Was it a great initiative that continues to provide a return on investment, or was it a failure that hurt your company? As it turns out, half of the IT projects started by businesses turn out to be a failure, and the numbers are only increasing with time.

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Is the Internet Changing Your Business as Drastically as it is the Publishing Industry?

Is the Internet Changing Your Business as Drastically as it is the Publishing Industry?

Publishers have long provided authors with outlets to share their work. However, just like many other industries, technology has changed publishing over the years. Is this a positive change, and are there lessons that the modern business owner can learn from this shift in the way technology is handled and managed?

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66% of Businesses Wait Until the Last Minute to Upgrade Their Operating Systems

b2ap3_thumbnail_upgrade_your_operating_system_400.jpgUpgrading to a new operating system is a challenge that many businesses face, especially in light of several prominent older systems reaching their end-of-support date in recent times. For example, Windows XP reached its end of support date just a few years ago, and this past January, Microsoft pulled the plug on Windows 8. While unsupported software is certainly a problem, why does a business ultimately choose to upgrade away from their current OS?

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3 Tips to Get the Most Out of Your IT Infrastructure

b2ap3_thumbnail_rethink_your_organizations_it_400.jpgEvery business wants to be equipped with the latest and greatest IT equipment and software. Yet, due to realities like budget shortcomings, time constraints, and the lack of knowledge about IT trends, it can be difficult for the average SMB to attain that dream technological setup on their own. However, by being smart about how you approach IT, your company can still have a network that exceeds your expectations.

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If Time Warner Cable and Comcast Can Get Hacked, Then We All Can

b2ap3_thumbnail_twc_data_compromised_400.jpgThe number of high-profile hacks that have occurred over the past several years continues to climb, and it won’t let up anytime soon. Now, another incident involving Time Warner Cable, a large ISP in the United States, shows that even large companies that deal with sensitive information aren’t invincible from data breaches.

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Public Cloud? Private Cloud? Why Not Both!

b2ap3_thumbnail_hybrid_cloud_computing_400.jpgIn a world where technology is continuously being improved upon to suit the needs of the modern business, your organization’s needs can quickly (and drastically) change. The need for cloud services grows more apparent with each passing day, primarily because it has so much to offer for a small business. Granted, talking about the cloud and implementing it are two entirely different things. So, it's important that business owners ask, "What can the cloud do for my organization?"

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Working from Home Turns Employees into Unhinged Psychotics

b2ap3_thumbnail_wfh400.jpgCloud computing can provide your employees with the option to work from home. Working from home has been shown to increase both employee satisfaction and productivity and it's good for the environment by saving on commuting. Is working from home right for your business?

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