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Ferrum Technology Services has been serving the Elgin area since 2007, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

The Disney Menu Debacle Can Teach Your Business a Lesson About Access Control

The Disney Menu Debacle Can Teach Your Business a Lesson About Access Control

The Disney brand centralizes its efforts on magic and wonder, but its parks’ food is one aspect that has recently been subject to concerning developments. A former Disney employee managed to access a menu-planning app and make changes to prices, add foul language, and change menu information. Since we live in a world with food allergies, you can already see where this is going.

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Tip of the Week: Protect Yourself By Keeping Your Stuff Private

Tip of the Week: Protect Yourself By Keeping Your Stuff Private

If you're not paying for a product, the saying goes, you are the product.

While the Internet offers immense benefits, it also poses risks—especially concerning data privacy. Websites and social media platforms collect user data, tracking online activity to sell to advertisers or, more recently, to train AI systems.

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That Barbie Blu-Ray You Rented Could Cost You Your Data

That Barbie Blu-Ray You Rented Could Cost You Your Data

In June, Chicken Soup for the Soul Entertainment—publisher of the eponymous Chicken Soup for the Soul book series—officially filed for Chapter 7 and then Chapter 11 bankruptcy, spurring the liquidation of many of its assets. Many may not realize that these assets include Redbox, the movie rental service, with its 24,000 distinctive scarlet kiosks.

What we’re concerned about, however, is what will become of these kiosks and, critically, the data they contain.

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We Should Talk About the “Act Your Wage” Trend

We Should Talk About the “Act Your Wage” Trend

Numerous workplace trends have emerged in the past few years, many of which employers are not fond of. “Quiet quitting” is an example of such a trend, where workers will do the bare minimum—nothing more—to retain their employment. More recently, the trend has been to “act your wage.”

Let’s look at what this means and how to handle it if you ever encounter it in your business.

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What is the Apple Mercenary Attack, and Why Should You Care?

What is the Apple Mercenary Attack, and Why Should You Care?

Apple rarely sends out alerts about threats, and that is because threats that target Apple devices are somewhat rare in the first place. However, on April 10, 2024, Apple saw fit to send one to certain users in 92 nations by email. These notifications were “designed to inform and assist users who may have been individually targeted by mercenary spyware attacks.” What does this mean, exactly?

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AI Isn’t an Employee Alternative, but a Tool to Assist Users

AI Isn’t an Employee Alternative, but a Tool to Assist Users

The past several years have brought about innovations in artificial intelligence, or AI, that has workers worried for their jobs—especially as it moves into more practical and usable mediums. This can all be tied to the Turing Test, a way of measuring the intelligence of a computer, created by one of the most notable minds behind computing, Alan Turing.

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Basic Errors Have Made Hundreds of Applications a Risk to Data

Basic Errors Have Made Hundreds of Applications a Risk to Data

Earlier this year, it became known that almost 2,000 mobile applications suffered from some type of security threat, thus putting a lot of sensitive data on the line. Let’s examine how you can ensure that your business doesn’t suffer from mobile app security issues.

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Why Quiet Quitting is Counterproductive

Why Quiet Quitting is Counterproductive

Have you heard the term “quiet quitting''?” It’s been going around lately, and it can be a problem if it isn’t addressed. Let’s examine what quiet quitting is, what it means for your business, and what you can do to solve it.

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Managing Workplace Emotions Can Be Difficult

Managing Workplace Emotions Can Be Difficult

Most people will spend about one-third of their lives at work. Naturally, this large amount of time spent away from home can lead to a lot of stress. Emotions can overwhelm your employees and lead them to experience negative side effects that could impact their physical and mental health. Let’s examine some ways you can minimize the workday stressors that your employees may suffer from.

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What the Irish Health Service Disruption Proves About Data Restoration

What the Irish Health Service Disruption Proves About Data Restoration

This past May, Ireland’s Health Service Executive—the organization responsible for providing healthcare and social services to the country’s residents—was successfully targeted by a major ransomware attack. Unfortunately, we are still talking about it now because the entire situation has forced us to acknowledge the aftereffects of such an event.

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7 IT Myths We Hear Too Often

7 IT Myths We Hear Too Often

When you work in the IT space, you get to hear some funny things - technology myths, conspiracies, and other rumors that are shared around the water cooler. We’ve heard it all, and we wanted to share some of these myths so you don’t get tripped up by them.

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Would Anti-Surveillance Technology Prevent NSA Spying, or Weaken National Security?

b2ap3_thumbnail_you_are_being_watched_400.jpgOn Saturday, July 21st 2014, the Hackers on Planet Earth (HOPE) conference took place in New York City. It's a place where hackers discuss ways to improve the society in which we live. One of the more controversial panelists, Edward Snowden, has suggested hackers pool their efforts into creating anti-surveillance technology to decrease government espionage.

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What is the Future for Net Neutrality?

b2ap3_thumbnail_net_neutrality_no_monopoly_400.jpgThe issue of net neutrality is a hot topic in the United States, but not many people actually know what it is and how it affects their day-to-day routine. This is certainly an important topic that shouldn't be ignored, as it might very well affect all end users.

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