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Ferrum Technology Services has been serving the Elgin area since 2007, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

IBM’s Supercomputer Watson: Jeopardy! Winner, Customer Service Rep., and Now, Tax Professional

IBM’s Supercomputer Watson: Jeopardy! Winner, Customer Service Rep., and Now, Tax Professional

Watson, IBM’s famous question-answering supercomputer, has held many jobs over the years. After dominating the competition on the quiz show Jeopardy! In 2011, Watson moved on to help companies like Macy’s and Geico answer customer questions and improve their mobile apps. More impressively, Watson has even helped doctors diagnose cancer. Now, Watson is tackling a new occupation: Tax Professional.

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