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Ferrum Technology Services has been serving the Elgin area since 2007, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Cybersecurity Solutions for Remote and Hybrid Work

Cybersecurity Solutions for Remote and Hybrid Work

Remote work has been a mainstay in most businesses’ standard operating procedures in at least some capacity, but it opens up a nasty can of worms regarding cybersecurity. If cybersecurity is not your top priority, and you have remote or hybrid employees, we need to have a talk—and probably a hard one.

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The Right Technology Keeps Your Business’ Remote Employees Engaged

The Right Technology Keeps Your Business’ Remote Employees Engaged

We like to espouse the value of a trained and engaged remote workforce, but there is a lot that goes into ensuring that your remote team has the tools and resources they need to be successful. Let’s discuss some of the ways your business can build a remote workforce and company culture that not only encourages remote employees, but helps them thrive as well.

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In-Office Work is Losing Steam

In-Office Work is Losing Steam

Remote work has changed the way that businesses approach normal operations. Due in large part to the disruptions of the past couple of years, remote work has become a staple of the business environment, and while you might hear stories of businesses pushing hard to return to the workplace, the reality is that they are the exception rather than the norm.

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What You Can Do to Preserve Security With Remote Work in Play

What You Can Do to Preserve Security With Remote Work in Play

Remote work is now more common than it has ever been before, so we want to ensure that you are informed about the security implications of switching from in-house operations to remote or hybrid operations. Let’s discuss some practical ways you can implement remote work security policies and procedures.

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Forcing Remote Teams to Come Back Full Time May Be Hurting Your Business

Forcing Remote Teams to Come Back Full Time May Be Hurting Your Business

Remote work might have been crucial in the face of the pandemic, but now that companies are bringing employees back to the workplace, many are pushing back. While we can of course assist with your implementation of remote work technologies, there might be more reason to consider allowing for remote work. This doesn’t come from just us; it also comes from industry experts.

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Get the Most Out of Your Remote Workspace

Get the Most Out of Your Remote Workspace

Never underestimate the power of a comfortable workspace, as it can bring about improvements to productivity and employee satisfaction that can directly influence how profitable your business is. Since so many employees are still working remotely, we thought we would cover some ways employees can make the home office feel more comfortable.

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To Maintain Your Security, Trust No One

To Maintain Your Security, Trust No One

Remote circumstances have forced businesses to ask themselves some hard questions, specifically in regards to network security and cybersecurity. We all know that it’s important, but a zero-trust model takes things to a whole other level. Let’s take a look at this concept and why it might be just the model you need to guarantee maximum security for your company.

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So, Do You Still Have a Company Culture?

So, Do You Still Have a Company Culture?

Many companies have been using remote work for so long that there are growing concerns for how this will influence company culture moving forward. Let’s discuss how you can avoid having remote work directly impact your company culture so that your team can maintain a productive working relationship.

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Productivity Obsession Has People Working on Their Vacations

Productivity Obsession Has People Working on Their Vacations

Remote work has cemented itself in today’s business environment, but there are some issues regarding whether or not people can effectively work outside of the office. In particular, the idea of a workation has sprung up in that people are working while going on a vacation. This “workation” trend is one that must be examined.

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Have Circumstances Changed Parents’ Views on Remote Work?

Have Circumstances Changed Parents’ Views on Remote Work?

Remote work has thrown a wrench into the operations of countless businesses around the world, some more than others. While some employees have been able to adapt and make the most of the circumstances, workers with children at home might find themselves questioning their line of work or considering a change in careers.

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Tip of the Week: Managing Turnover

Tip of the Week: Managing Turnover

A lot of people have wanted to do their jobs from home for a very long time. It took a global pandemic to make it happen, but over the past year, millions of people have successfully navigated remote work from the comfort of their homes. The reality of it was a lot different than what most of them expected, however. Some organizations are simply better at managing their remote workers and this, and other factors, have led to some significant turnover at some companies. Let’s take a look at the reasons for this and give you a couple of tips that will help you retain your remote workers.

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How Important is Socialization Between Your Remote Team Members?

How Important is Socialization Between Your Remote Team Members?

Remote work is a more popular option than ever, considering how businesses have needed to adapt, but that isn’t to say that this option hasn’t experienced some challenges. One major drawback has been the impact that the situation at hand has had on the cumulative mental health of your team. There is some cognitive dissonance associated with working together while separating—largely because the casual conversations that generally come with working together have been lost.

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Different Communication Applications to Assist Your Work Processes

Different Communication Applications to Assist Your Work Processes

Collaboration is an important capability for your team to share, particularly with the recent upsurge in remote work. Fortunately, many of today’s solutions are designed to facilitate this critical collaboration. Let’s review some of the tools available to your business that can help support its operations.

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How to Ensure Your Remote Workforce Isn’t Making You Vulnerable

How to Ensure Your Remote Workforce Isn’t Making You Vulnerable

Considering the current popularity of remote operations, the security of your business’ resources should be one of your greatest concerns. While this process isn’t necessarily easy, it isn’t something you can afford to neglect. Let’s take a few moments and walk through some of the most critical considerations to your office and its data security.

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Is Remote Work a Bigger Risk with Certain Employees?

Is Remote Work a Bigger Risk with Certain Employees?

Despite all that has gone on, many businesses have managed to stay open by embracing the remote capabilities of today’s technology. This is undeniably fortunate… however, it is crucial that we also acknowledge the importance of cybersecurity as these actions are taken.

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How to Fight Back Shadow IT

How to Fight Back Shadow IT

Shadow IT, despite its melodramatic name, is nothing to be trifled with. Shadow IT is the term given to rogue technology and software being installed in your business without being reviewed or approved by IT. It has always given in-house operations difficulties, and remote work has made it an even bigger problem than before.

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