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Ferrum Technology Services has been serving the Elgin area since 2007, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

How Google Maintains Its Monopoly on Search Engines

How Google Maintains Its Monopoly on Search Engines

It’s no secret that Google has a monopoly on the search engine market, but have you ever wondered how it maintains this stranglehold when other equally capable competitors, like Apple, could produce similar products? Well, it’s not as simple as you might think, and it even involves a considerable amount of funds that influence Apple’s decision.

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An iPhone Christmas Story

An iPhone Christmas Story

In recognition of the holiday this year, we’ve decided to adapt a famous tale to a more contemporary setting, and create a parody of the holiday classic, A Christmas Story. We hope you enjoy this retelling, as much as we enjoyed writing it!

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Tip of the Week: How To Delete All Those Recordings Siri Has of You

Tip of the Week: How To Delete All Those Recordings Siri Has of You

With personal privacy being a major public topic, Apple decided to give users more control over their data. 

Back in July, Apple had admitted that it was holding and listening to recordings of iOS users who use Siri. This wasn’t much of a surprise, since we know that Amazon and Google do the same with their digital assistants. Apple now lets you delete the conversations you’ve had with Siri.

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Tip of the Week: Avoid Facetime Spying

Tip of the Week: Avoid Facetime Spying

Sometimes threats come to light only after they’ve been around for long enough to cause concern for the public. This was the case with a new bug found in Apple’s FaceTime app that allowed users to spy on others without their consent through group FaceTime calls. Thankfully, a patch has been issued that resolves it, but perhaps the way that it was implemented is the most interesting of all.

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Making the Switch from Apple to Android? Be Prepared!

Making the Switch from Apple to Android? Be Prepared!

With so many options that don’t cost $800, the Android mobile OS gains more customers every day. If you were a dedicated iPhone user that is looking to switch to Android, you have to be cognizant of the things you will need to ensure that you are able to transfer the information you need, and be able to seamlessly pick up your new device without missing a beat. Here are some issues you should consider:

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Tablet Battle: Galaxy Tab S3 vs iPad Pro

Tablet Battle: Galaxy Tab S3 vs iPad Pro

Two of the primary developers of tablets--Apple and Samsung--have created two of the most popular devices out there: the iPad Pro and the Galaxy Tab S3. If you’re in need of a tablet, we can help you go over your options so that you choose the one that best suits your needs.

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Alert: Apple OS X Now at Risk of Ransomware

b2ap3_thumbnail_ransomware_now_affecting_apple_400.jpgRansomware is a major problem in both the personal and private sectors of computing, but up until very recently, Apple users had little to fear from potential ransomware hacks. Security researchers at Palo Alto Networks have discovered what’s known to be the first completed ransomware on an Apple device. The threat, called KeRanger, is officially “in the wild,” and is a danger to any Mac user.

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Apple Stands Up to the FBI: Legal Battle Ensues

b2ap3_thumbnail_fbi_and_apple_400.jpgThere’s no questioning Apple’s dedication to the advancement of technology, especially over the past few decades. With the iPhone being the first of many commercially available smartphones, Apple has always been at the forefront of exciting consumer technology developments. Now, however, their most important decision yet may come in the form of a face-off with the FBI.

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Windows Phone vs. iOS vs. Android: The Mobile Computing War Rages On!

b2ap3_thumbnail_apple_microsoft_lag_behind_in_mobile_400.jpgOf all the computer company rivalries going on, one of the largest and most well known is Apple vs. Microsoft. The storied competition between these two software giants has driven innovation forward for more than thirty years. Today, the frontlines of this battle take place between the two company's mobile divisions, and now there's a third major competitor in the mix.

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Apple Enthusiasts, Look Out: iOS May Sport Hidden Backdoors for Apple and Law Enforcement

b2ap3_thumbnail_ios_has_vulnerabilities_400.jpgApple's iOS operating system is notorious for being fairly secure from external attacks, but what about internal threats? There have been reports of backdoors being found in the operating system, which allow Apple and subsidiaries of the law (i.e. the NSA) to access devices that run it.

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Can the Surface Pro 3 Dethrone the Mighty iPad?

b2ap3_thumbnail_can_surface_beat_ipad_400.jpgThe Surface Pro 3 is the latest major release from Microsoft. It's an impressive piece of tech with a 12-inch screen and a Core i3 processor for the base model. Microsoft hopes that the Surface Pro 3 will dethrone Apple's iPad from its title as "King of the Tablets." However, the two devices may be too different for the Surface Pro 3 to even compete.

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Alert: Siri’s Leaking Secrets - iPhone Lock Screen Vulnerability

b2ap3_thumbnail_ios_vuln_400.jpgApple's iOS 7.1.1. operating system has been affected by a series of bugs throughout this month. The first bug was emails being sent unencrypted, but now a new threat lurks in the shadows - a lock screen flaw that allows hackers to access your contacts list without unlocking the phone.

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Results are in from the 2013 Battle “Android vs iOS”

b2ap3_thumbnail_mobile_operating_systems_400.jpgAndroid vs. iOS, it's a battle of the brands that evokes passionate responses from both sides of the technology isle. In 2013, the battle intensified as Apple launched iOS7, and Android gained significant ground as the standard OS installed on a barrage of devices. As the dust settles from a competitive year we're left asking, "Who won?"

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Download Apple OS X for Free!

b2ap3_thumbnail_osxmav400.jpgIn the midst of Apple releasing one hot product after another, it's easy to lose sight of what Apple's doing on the software side of things, like the October release of OS X Mavericks. Apple's new OS is loaded with great features, and the best part is that Apple has made their new OS available as a free download!

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