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Ferrum Technology Services has been serving the Elgin area since 2007, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Meta’s Track Record Isn’t Great, Regarding Security

Meta’s Track Record Isn’t Great, Regarding Security

Sometimes, companies don’t take the privacy of their services as seriously as they should, as evidenced by Meta, the parent company of Facebook, WhatsApp, and Instagram. Despite their popularity, these services have had several security and privacy issues over the years. Today, we want to look at some of these services' most notable privacy and security breaches.

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Tip of the Week: How to Avoid Social Media Threats in 2024

Tip of the Week: How to Avoid Social Media Threats in 2024

You can take numerous steps to secure your social media accounts and tighten your privacy settings. Yet, every time you log in, you’re still exposing yourself to a vast stream of information and content. Our civilization has never encountered anything like this before. These platforms are designed to curate content you want to see, encouraging you to stay longer and return frequently. This design, meant to be enticing and addictive, poses dangers, especially to certain individuals.

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Stay Safe on Social Media with These Strategies

Stay Safe on Social Media with These Strategies

With social media becoming a major part of how society communicates, there’s no better time to discuss how to stay safe while you’re using these significant mediums. Whether you enjoy social media or are against it, there’s no denying that you need to take responsibility to use it. This includes prioritizing your own security.

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New Malware Sets Sights on Stealing Your Facebook Business Account

New Malware Sets Sights on Stealing Your Facebook Business Account

With so many businesses putting time and effort to cultivate an active following on social media, it only makes sense that cybercriminals try to get a piece of the pie.

A new malware strain particularly targets Facebook business accounts to run malicious advertising campaigns on your dime.

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Introducing the Metaverse

Introducing the Metaverse

You’ve probably seen the word “metaverse” pop up in your news feed at least once or twice over the past couple of months, but the concept can be a bit difficult to understand, as it’s a bit complicated by nature. Let’s discuss what the metaverse is, why it’s important today, and what you might expect from a metaverse in the future.

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Facebook Users Need to Be Aware of Phishing Scams

Facebook Users Need to Be Aware of Phishing Scams

Using email to trick users is something that hackers have done for ages, but they usually find themselves tucked away in the spam folder where they belong, or blocked entirely by enterprise-level content filters. Hackers, however, are a crafty lot, and they have discovered ways to break through these measures through the use of a surprising third party: social media websites.

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Facebook Dealing With Fallout From a Huge Data Leak

Facebook Dealing With Fallout From a Huge Data Leak

Facebook is by far the largest social media network and it does bring a lot of value to a lot of people. Whether that be for personal use or professional use, Facebook has staked a claim as the most successful technology company in the world. With this comes scrutiny, especially if you’ve operated the way Facebook has over the past few years. Let’s take a look at a situation that Facebook is dealing with in 2021.

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Tip of the Week: How to Block Annoyances from Facebook

Tip of the Week: How to Block Annoyances from Facebook

Facebook is a great tool to connect with people in both your personal and professional life, but having a business page on Facebook can attract a lot of attention--and it’s not necessarily wanted in certain cases. For example, what if someone started slinging expletives at your page without your consent? This doesn’t just hurt your feelings; it makes you look bad. This week’s tip is dedicated to blocking unwanted content on your Facebook page.

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Social Media Pros and Cons

Social Media Pros and Cons

As a technology, social media has been a revelation for individuals and businesses, alike. From a technology management perspective, it also has produced a lot of wasted man-hours over that time. Today, we will look at the pros and cons of social media for the small and medium-sized business, and how to get so the use of it is a net-positive position for your company.

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A Look at Facebook’s Ongoing Data Troubles

A Look at Facebook’s Ongoing Data Troubles

Facebook has had a lot of pressure on it over the past few years. After taking the company public in 2012, the world’s most popular social network went on to make several high-profile acquisitions (Oculus, Instagram, etc.) to solidify their position in the market. As a result the company has a lot of responsibility to protect the immense amount of data that it takes in. This has opened up the tech giant to be heavily maligned in the media over the past year.

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Tip of the Week: How to Leverage 2FA on Facebook

Tip of the Week: How to Leverage 2FA on Facebook

If you’re like its over 2.19 billion other active users, Facebook has quite a bit of your personal information stored in it, and the risks that this implies only grow if your business is also represented on the social network. If your account isn’t protected as much as it could be, you could find yourself at risk of identity theft or other crimes. This is why we recommend activating two-factor authentication on Facebook.

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Facebook, Gmail, and Slack are Becoming More Collaborative

Facebook, Gmail, and Slack are Becoming More Collaborative

In the modern business setting, collaboration drives productivity. As a result, many software developers are producing software with collaboration in mind. Since these developers are all in competition with each other for market share, they are typically trying to build on more advanced features to outmaneuver the other companies. Some of the biggest names in the industry have recently updated their products to make collaboration a priority. This week we’ll take a look at updates made to Facebook Workplace, Gmail, and Slack.

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It's Time to Write a Eulogy for the Internet as We Know It

It's Time to Write a Eulogy for the Internet as We Know It

The Internet is prone to change. We all know this and have experienced it firsthand. Even though we may understand this reality, it can still be rather shocking when we’re confronted with it. The latest statistics show us how the current changes of the Internet have huge implications about how we’ll all interact with the web moving forward, which may spell doom for doing “online business as usual.”

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Tip of the Week: 8 Facebook Messenger Features that Business Owners Will Love

Tip of the Week: 8 Facebook Messenger Features that Business Owners Will Love

Back in 2011, Facebook released their Messenger app. It was designed to be a chat system that could be used to communicate outside of the Facebook app. Since then, Facebook has provided Messenger with much more functionality than your average everyday messaging system. In fact, Messenger might now offer features that could be helpful for your business.


When Facebook first created a splash online, the business world was slow to climb aboard. Businesses thought that social media wouldn’t benefit them. Yet, many companies have had great success through social media, spreading their brand and establishing a more powerful online presence. Therefore, it makes sense that Facebook would invest in ways to make its services more friendly to the business sector, and Messenger is a great example of the social media giant’s evolution.

Here are eight ways that Facebook Messenger can provide value with its business-friendly features:

Use the Facebook Messenger Website for Desktops
Messenger is typically seen as a mobile app, and as such, businesses might be reluctant to use it. Facebook has moved past this with a standalone website specifically for use with Messenger, allowing those working on desktops to use the app on their PC without dealing with Facebook and all of its distractions. You can access the Messenger website here: https://www.messenger.com/

Use Messenger to Share Files
Your business shares files all of the time, and Messenger makes doing so simple enough. Click on the paperclip icon, upload the desired file, and click send. In this way, it works similar to an email. However, this only works if used on the web application version of Messenger. Mobile users will have to consider other ways of sharing files. Messenger supports plenty of different file types, including Microsoft Word files, Photoshop files, PDFs, and so much more.

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Tip of the Week: How to Post to Your Facebook News Feed, But Not Your Timeline

Tip of the Week: How to Post to Your Facebook News Feed, But Not Your Timeline

It’s a typical work day. You’re going about your business, when you decide to take a short break and check Facebook. Maybe you see a post that you’d like to share, but you’d rather not have that post on your timeline. While you could just delete it later, there’s a new feature that lets you share a post to your news feed, without posting it on your timeline.

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27 Million Spam Messages Earns Man the Title of “Spam King,” and 2.5 Years in Prison

27 Million Spam Messages Earns Man the Title of “Spam King,” and 2.5 Years in Prison

The man who, between 2008 and 2009, stole the log-in credentials of Facebook users to spread his credential-stealing web links, has been sentenced to some hard time.

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Tip of the Week: How to Prevent a Certain Facebook Friend From Seeing Your Post

Tip of the Week: How to Prevent a Certain Facebook Friend From Seeing Your Post

What makes Facebook so valuable is that it connects you to a wide variety of people. However, for many users, having such a diverse audience means holding back on sharing their personal opinions, which kind of takes the fun out of social networking. Did you know that Facebook allows you to exclude certain people from seeing your posts? For this week’s tip, we’ll show you how to take advantage of this feature.

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Could You Go 99 Days Without Social Media?

b2ap3_thumbnail_lifi_400.jpgEmployees who are addicted to social media is a problem for modern businesses. Despite the professional networking benefits of social media, it can be a major distraction and time-waster. Before you lock down all social media websites on your network, you should first try to understand why humans have such a hard time leaving social media alone.

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Tip of the Week: Find Success By Building a Professional Network On Facebook

b2ap3_thumbnail_facebook_networking_for_your_business_400.jpgIt’s a known fact that social media is a great asset for the modern business owner to leverage, but you wouldn’t believe how often it’s misconstrued as a waste of time. In fact, social media outlets like Facebook, Twitter, LinkedIn, and even YouTube, are so commonplace nowadays in the business world that your organization could fall behind others that properly utilize them. Facebook, in particular, is a powerful tool that can be used for online networking purposes.

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If You Love Facebook, then You’ll Dig “Facebook at Work”

b2ap3_thumbnail_facebook_at_work_400.jpgFacebook has become the most popular social media outlet in the world, but in the eyes of corporate offices, it can be an immense time waster and productivity killer. However, it can be an incredibly efficient tool for connecting with other professionals, sort of like a pseudo-LinkedIn. To counter this stigma associated with social media in the workplace, Facebook has produced Facebook at Work.

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